Lowe’s in Boynton Beach, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Numerous reviews highlighted poor customer service experiences, including unhelpful staff and rude interactions.
Product Availability
Customers frequently reported issues with product availability and inventory discrepancies, leading to frustration.
Staff Knowledge
While some employees were praised for their helpfulness and knowledge, many customers experienced a lack of assistance when seeking help.
Store Cleanliness
Several reviews noted that the store was clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Multiple customers expressed dissatisfaction with delivery services, including missed deliveries and poor communication.
TK
Tamara Kol
Jan 4, 2026
5.0
I have to say, I have never received better customer service is any home improvement store EVER before in my life! The staff at this Boynton store was SO SO helpful, every single one. Eric and Manny (Emmanuel) in the Appliances/doors & windows dept, Jess at the customer service/returns dept, even the manager up front SUPER helpful, polite and friendly. I already had decent experience in the past at another Lowe's location but nothing like this. This store is exceptional and every employee should be recognized for their impeccable customer service skills. Thank you Eric and team for all your help and safe travels to you in particular. Bon voyage!
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X
Dec 31, 2025
1.0
No power!. Visited this Lowe's to buy window cranks for my awning windows. Apparently they don't have them. Or at least that's what three individuals told me what aisles to go down and look and they were not there. Also their power was out. I guess they should pay their electric bill. Even their backup generator kept shutting down!. Total failure!. Went across the street to their competitors. One man told me all of the aisle numbers and what side to look on everything was where I expected it!. Good job!. Stay away from BLOWES!!!
JM
James McEntee
Dec 29, 2025
1.0
Dealing with Lowe’s return is the worse ! Been doing renovations and tried returning products I bought online and in person on my account and was sent to Boca for 1/2 of a return and they denied my other return because I was barely over the 90 days $38 denied… holidays… give me a break …hello! Went across the street to Home Depot and spent over $400 on the identical items that I was going to spend at Lowe’s. They have lost me as a customer ! Terrible service here!
FB
Filippo Barbieri
Dec 29, 2025
1.0
We purchased a new dryer from Lowe’s and paid for delivery, installation, and the installation kit(ORDER # 300901361250219427). The new unit was a direct replacement for the exact same model we already had.
When the delivery team arrived, they did not install the dryer at all. Instead, they left it on the curb and told my wife they “didn’t have time” and that she would need to “deal with it,” then left.
This is completely unacceptable and easily the worst customer service experience I have ever had. To make matters worse, we have several other appliances that we ordered and now have to figure if we are going to have to deal with bs again).
JJ
Jess
Dec 27, 2025
1.0
On December 22nd we came in to order a refrigerator and Melissa helped us. We noticed the fridge we wanted did not have an ice tray in it and we asked if it came with an ice maker and she said yes. I told her we needed it delivered December 23rd and she said rush delivery is an option for the 23rd and we were charged $79. I noticed no delivery text that night to confirm delivery and find out that Melissa scheduled it for the 26th. Then after the fridge was delivered we notice no ice maker/tray was in it so we order one to pick up on December 27th from a Lowe’s in vero beach which is 40 minutes away from us and get there and they don’t actually have it in stock. So we are never ordering from Lowe’s again and thank you Melissa for your terrible customer service. Unbelievable.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Boynton Beach?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, plumbing essentials, outdoor and gardening equipment, tools, home décor, and more at Lowe's Boynton Beach store.
What are the operating hours of the Lowe's Home Improvement store in Boynton Beach?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sundays from 7:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's in Boynton Beach offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I find and track my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be provided if your order status changes.
Can I return or exchange items purchased from Lowe's Boynton Beach?
Most items can be returned within 90 days. You can start a return online for online purchases or bring your receipt to the customer service desk for in-store returns.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Are there installation services available at Lowe's Boynton Beach?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinets, windows, doors, HVAC, and more.
Which brands are available at Lowe's Home Improvement?
Brands at Lowe's include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Moen, and many others.
Are there any nearby places of interest around Lowe's Boynton Beach that I might visit?
Yes, nearby places include Lowes of Boynton Beach Kitchen Design And Remodel for shopping, Grill Zone food truck for dining, and Boynton Office Park for a park visit.
How can nearby services like Minute Key or Blue Rhino Propane Exchange complement my visit to Lowe's?
Minute Key offers locksmith services nearby, and Blue Rhino Propane Exchange supplies propane tanks, useful for home improvement or outdoor projects you might shop for at Lowe's.
Are there healthcare and personal service providers near Lowe's Boynton Beach?
Yes, nearby providers include Riverwalk Dental Group and Dr. Sean Dental for dental care, and Faith Farm Ministries for public health services.