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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Boca Raton, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,770 reviews
5 stars
1,031
4 stars
355
3 stars
130
2 stars
64
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff, leading to frustration and dissatisfaction.
Product Availability
Customers appreciated the wide selection of products available, often finding items at lower prices compared to competitors.
Store Cleanliness
The store was frequently described as clean and organized, contributing positively to the shopping experience.
Employee Assistance
While some employees were praised for their helpfulness, many customers reported difficulty in finding assistance when needed.
- IVIzaiah VilarchaoJan 5, 20261.0Worst customer service!! They are slow and when they finally do help you, it is useless and they are rude!! Go to Home Depot because this place is not the place for you if u want to have a good day!!
- LVLuis VelezJan 4, 20261.0I bought a snowman around the 11/18. It stopped working when I got home on 12/30. I went to the store today to exchange it with the receipt. Michael, the assistant store manager said they dont return holiday stuff after 48 hours of purchase. The other manager, Natalia made it stated how convenient it broke after Christmas. I told her to plug it in and you will see. They stated for me to contract the manufacturer. DONT BUY HOLIDAY STUFF because according to Michael, it is a 48 hour return policy. I called the customer service number and they said that holiday merchandise is a 48 return even if it broke. Nothing happen.
- DDDKDec 31, 20255.0Had to order online. They always have a the more economical item than Home Depot. The delivery was super fast.
- DDDorota DitzlerDec 29, 20251.0Awful experience. Associates are not helpful/rude. Store manager not found, when I wanted to bring up the issue Awful customer service
- EDEna DedajDec 15, 20251.0I am writing to express my profound dissatisfaction with the service I received during my visit to your Boca Raton location yesterday. Sunday, December14th around 1pm, My experience was marked by a series of unprofessional interactions and a complete failure to provide basic customer assistance. My primary objective was to purchase plywood and have it cut to size for transport. Upon entering the lumber department, I spent nearly 30 minutes attempting to locate an associate for assistance. When I finally engaged with two different employees, the first informed me directly, "I don't do lumber," and walked away. The second associate stated an inability to cut lumber and directed me to the customer service desk. At the customer service desk, I observed the representative occupied with a personal device. When I eventually gained her attention and requested assistance to page the Store Manager (SM), she refused. Instead, she vaguely pointed out the SM in a distant aisle. Upon approaching the SM for help, I was informed that he was going to lunch and would not be available, suggesting I return at a later time. This series of dismissive interactions, involving six different employees who either disclaimed responsibility, lacked necessary skills, or were unavailable, culminated in significant frustration. Returning to the customer service desk, I was then informed that lumber cutting services are not provided on Sundays – a crucial piece of information that was not communicated earlier. When I questioned the store's operating hours given this restriction, the response I received was unprofessional and unwelcoming: "If you don't like it here, go elsewhere." As I was leaving the store, I briefly spoke with another couple entering the premises. They acknowledged my visible distress and, upon hearing my concerns about the lack of assistance, corroborated my experience by stating that such issues are "the culture here," explaining they continue to shop at the store solely due to its proximity and their age. This conversation further highlighted a pervasive issue within the store's operational standards. Due to the complete lack of service and disrespectful treatment, I was compelled to leave your store without my intended purchase. I subsequently visited a nearby Home Depot, where I was immediately greeted, received prompt assistance, and had my plywood cut within five minutes. The staff there even commented that they frequently hear similar accounts from customers migrating from your competitor. This stark contrast underscores the critical deficiencies present at your Boca Raton store. The level of customer service I encountered was unacceptable and reflects poorly on your brand. I believe these issues warrant immediate attention and comprehensive review. I intend to escalate this matter to executive leadership in the coming hours, as such systemic failures demand executive-level awareness and resolution. Sincerely, Thank you, Ena
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What product categories can I find at Lowe's Home Improvement in Boca Raton, FL?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, windows, and more at Lowe's Boca Raton store.
What are the store hours for Lowe's Home Improvement in Boca Raton?
The store is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 6:00 PM, with some holiday hour variations.
Does Lowe's Boca Raton offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at the Boca Raton location.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also notify you about changes to your order.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa at their Boca Raton store.
What services does Lowe's in Boca Raton provide?
They provide installation and assembly services including appliance installation, flooring installation, cabinetry, blinds, decking, lighting, roofing, and more.
Are there any nearby dining options I can visit after shopping at Lowe's Boca Raton?
Yes, you can visit nearby restaurants such as Chili's Grill & Bar, Pollo Tropical, and All American Hot Dogs for a meal after shopping at Lowe's.
Is there a pharmacy close to Lowe's Home Improvement in Boca Raton?
Yes, Walgreens and the UHealth Clinic at Walgreens are nearby for your pharmacy and health needs.
Where can I find key and locksmith services near Lowe's in Boca Raton?
You can find Minute Key and KeyMe Locksmiths close to Lowe's for any key or locksmith services you might need.
Can I use Lowe's mobile app to find coupons or deals?
Yes, Lowe's offers apps for both iOS and Android where you can access coupons, savings, and other deals.