Lowe's Home Improvement

4.2
2578 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Auburndale, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2301 US Highway 92 West, Auburndale, FL
33823, United States

Hours

Reviews

4.2
2,478 reviews
5 stars
1,466
4 stars
552
3 stars
203
2 stars
79
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness while others are criticized for being rude or unhelpful.

Product Availability

Customers appreciate the variety of items available, but some express frustration over the lack of specific products and poor organization.

Store Cleanliness

The store is generally reported as clean and well-maintained, contributing positively to the shopping experience.

Checkout Experience

Self-checkout experiences are often criticized for being slow and inefficient, leading to customer dissatisfaction.
  • WB
    William Bretch
    5 days ago
    5.0
    Helpful staff. And they had exactly what I needed for the job.
  • ST
    Squirel ThatNigga
    Dec 22, 2025
    4.0
    Very tidy, well stocked in a variety of items compared to the Lowe's in winter haven. I would have given 5 stars only while in the self check out I witnessed the associate responsible for caring for self chavkout talking to another associate. And the older customer next to us couldn't figure out how to ring up her item. I helped the woman nevertheless.
  • RS
    Rosa Sanchez
    Dec 13, 2025
    5.0
    Muy buena
  • AF
    Alicia FL
    Dec 10, 2025
    1.0
    If I could give Lowe’s Auburndale 0 stars, I absolutely would. I purchased a Samsung washer that was DEFECTIVE from day one. I reported the issue on day 6 well within Lowe’s 30-day defective major appliance policy yet the staff and the manager insisted on giving false information, claiming I “only had 48 hours,” which is NOT true for functional defects. To make things even worse, the customer service associate (who spoke Spanish) told me that Lowe’s would only give me 30 days if I had paid with the Lowe’s credit card which is completely FALSE and not part of Lowe’s official policy. Instead of taking responsibility for a defective product the store handed to me, they tried to push the problem onto Samsung. This is not a simple mistake it reflects a clear lack of professionalism, a lack of knowledge of Lowe’s policies, and a complete disregard for customer service. To the owner or corporate of Lowe’s: You should fire that manager and replace them with someone who actually knows what they are doing someone responsible, knowledgeable about store policies, and who does not mislead customers. No one deserves to be treated this poorly.
  • EM
    Eyad Mohamed
    Dec 10, 2025
    1.0
    No one to help there few workers

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.