Business Details
About
Pool Cleaning ServiceSwimming Pool Repair ServicePool Troopers
Pool Troopers is a full-service pool maintenance company for pool owners who are tired of doing the work themselves. We've got your back and are committed to giving you and your family backyard freedom. We offer pool cleaning, pool chemical, and repair service.
Location
Hours
Reviews
4.8
249 reviews
5 stars
231
4 stars
6
3 stars1
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and thoroughness of the technicians, noting that their pools were well-maintained and looked great after service.
Customer Service
While most reviews highlighted excellent customer service, some customers expressed frustration with billing issues and lack of communication regarding service problems.
Inconsistency
A few customers reported inconsistent service quality, particularly with specific technicians, leading to dissatisfaction and service cancellations.
Reliability
Overall, Pool Troopers were frequently described as reliable and trustworthy, with many customers expressing confidence in their ability to maintain pools effectively.
- KHKatherine HoffmanDec 18, 20255.0Brandon and Pool Troopers do a great job with our pool! We were struggling with another company that couldn’t get the chemicals right which left it green and very cloudy. They were able to come in and get it clear within a week. Since then they have been doing an awesome job. Photos from before and after. Thanks!
- JCJUANCARLOS CEBALLOSDec 16, 20255.0Bill is exceptional and Brandon has made a great impression!
- SCSean CaleganNov 28, 20254.0Service is always great, I’m cancelling because you jacked up my rate by more than 40%. I guess you don’t care that much about long term customers.
- MGMargy GrantNov 8, 20255.0Great service -
- MHMark HertlingOct 13, 20255.0Always a terrific job by Pool Troopers and their team!
Frequently Asked Questions About Pool Troopers
What is included in your Full Service Cleaning?
Our Full Cleaning Service includes testing and balancing the chemicals, monitoring the equipment, brushing the walls, steps, and benches, emptying the pump basket, cleaning the skimmer, cleaning the filter as needed, netting the surface, brushing the tile, and vacuuming as needed.
My electric bill for my pool is very high. Can you do anything to help me lower my bill?
Absolutely! Old technology inertia-driven pool motors are usually the second biggest energy users at your home. We offer energy-efficient variable speed replacement motors that meet the Pool Energy Law and most importantly save you money.
The weather is beautiful by my pool is too cold. What's the best way to heat my pool and/or spa?
Great question! Heat Pumps are great to heat your pool, and Gas Heaters work great for spas.
I love using my spa, but I never remember which valves to turn on. Is there an app for that?
The answer is Automation, and, yes, there is an APP for that.
I need my pool repaired. Does Pool Troopers do that?
YES! Our Mechanics are the best in the industry, and our two lead Mechanics have each been with us for over 25 years! You get all that experience, a professional pool mechanic, and a well-stocked truck- providing an over 80% first trip repair rate. To learn more about our repair services, please visit our website!
Will my swimming pool & spa be cleaned & serviced on the same day each week?
Yes, we schedule our technicians on a consistent basis to maintain your swimming pool. Exceptions occur during holiday weeks or severe weather, but we will always communicate schedule changes whenever possible.
May I change the day of the week my swimming pool is cleaned or change the technician if I wish?
Pool Troopers does our very best to accommodate different scheduling issues as they arise. We service neighborhoods based on geographical zones per day. If a conflict arises, please call our Customer Service Team.
What services are included in Pool Troopers' Full Service Cleaning?
The Full Cleaning Service includes testing and balancing chemicals, monitoring equipment, brushing walls, steps, and benches, emptying pump baskets, cleaning skimmers and filters as needed, netting surfaces, brushing tiles, and vacuuming when necessary.
How can Pool Troopers help reduce my electric bill related to pool maintenance?
They offer energy-efficient variable speed replacement motors that meet Pool Energy Law and help save money by replacing old inertia-driven pool motors.
What are the best options to heat my pool or spa?
Heat Pumps are recommended to heat pools, and Gas Heaters work well for spas.
Is there an app or technology to remember which valves to turn on for my spa?
Yes, Pool Troopers provides pool automation solutions along with an app to control and automate spa settings.
Does Pool Troopers offer pool repair services?
Yes, they have experienced mechanics with over 25 years in the industry providing professional pool repair services with a high first trip repair rate.
Will my pool be serviced on the same day each week by Pool Troopers?
Yes, technicians are scheduled consistently to maintain your pool on the same day each week, with exceptions for holidays or severe weather communicated in advance.
Can I change my pool cleaning day or request a different technician?
Pool Troopers tries to accommodate scheduling changes and technician requests; customers should contact Customer Service if conflicts arise.
What nearby businesses can help with home and pool-related services around Pool Troopers' location?
Nearby businesses include Orlando Residential & Commercial Painters for painting needs, Eagle's Eye Carpet Cleaning for carpet services, and Patriot Pool Pros for additional pool cleaning support.
Are there healthcare and wellness services near Pool Troopers?
Yes, nearby you can find Soleo Health pharmacy and public health clinic, Almost Family doctors, and My Favorite Therapists for various health and wellness needs.
What notable residential and real estate services are located near Pool Troopers?
Nearby are Autumn Run apartments and property management, Invitation Homes real estate services, and First American Title for real estate transactions.