Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Alachua, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,575 reviews
5 stars
905
4 stars
352
3 stars
129
2 stars
55
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences reported; some staff are helpful and friendly, while others are rude and unhelpful.
Communication Issues
Customers expressed frustration with automated systems and lack of human interaction for scheduling and inquiries.
Store Cleanliness
Some reviews noted cleanliness issues, particularly in the entrance and tool areas.
Product Availability
Customers experienced problems with inventory accuracy and product availability, leading to dissatisfaction.
Positive Experiences
Several customers praised specific employees for their exceptional service and assistance.
- TNTaylor Noe4 days ago1.0It’s a standard Lowe’s but word to the wise, do not buy anything related to holiday lights here. They won’t let you return even for store credit after 12/25, which is utterly ridiculous. Who has time to make returns before Christmas? I’m out $150 now because my schedule didn’t allow for returns. I had my receipt and unopened boxes and everything. Meanwhile, Walmart lets you make returns no problem. Lowe’s lights are overly priced with an out of touch no return policy. I would not recommend getting your holiday decor here.
- KHkevin hedden5 days ago1.0Fire Michael! Standing right next to him. Acked like I was invisible. To busy talking to the other cashier.
- CMChristopher MillerJan 6, 20261.0Away a out of stocking items. When I ask why, They said we don't do inventory, Corporate does.. Well someone need to!
- HChaley corrDec 16, 20254.0Update: still haven’t received a call from Croom’s to schedule a date and time. This was after calling Lowe’s customer service regarding the below situation. This is regarding Croom’s installation. Purchased 4 appliances from Lowe’s. Two to be installed, croom’s calls to schedule but it’s a robot, it will tell you to leave a message if the date doesn’t work and they will reschedule, I left message with date. They(robot) keep calling back giving different dates, send you to answer machine or hang up after 10 minutes. Can’t get a human to talk to. This was going for weeks. Very frustrating. I should’ve called Lowe’s 1st because by the time I called Lowe’s I was upset. Thankfully Appliance associate did give me a real person to talk to with Lowe’s and they are now reaching out to Croom’s. Would be nice if installation people they use would communicate via a real person and not a robot, I listened to robot that said they would call back but that failed miserably. Don’t bother leaving a message because they don’t listen to them. Robot just keeps calling back with different dates. Should’ve only taken 1 call. Don’t blame Lowe’s Alachua but corporate Lowe’s should care more about the overall customer experience.
- KBKyle BakerDec 10, 20251.0I had 10 pieces of drywall and two by fours and a sheet of plywood had to load onto the trailer and do you think you can get someone to help you. no they tried to tell me it wasn’t safe for them to load onto my trailer, but wouldn’t tell me what wasn’t safe about it. Just stand around in crowds and do nothing. Every aisle I go down they are all grouped together talking and on their phones, worst customer service ever. I thought about pushing it all back to the register and getting my money back, but it was all the way across the store. I will never go back to this Lowes again
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Alachua, FL?
You can find products like paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Alachua, FL?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What languages are supported at Lowe's Home Improvement store in Alachua?
English and Spanish are supported, and in-store translation services are available for other languages.
What payment options are accepted at Lowe's Alachua store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What services does Lowe's offer related to home improvement installations?
Lowe's provides a variety of installation services including appliances, flooring, cabinets, blinds, gutters, roofing, lighting, HVAC, water heaters, and more.
What nearby places can I visit around Lowe's Home Improvement in Alachua?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and Gainesville Event DJs if you're planning an event nearby.
Are there dining options near Lowe's Home Improvement in Alachua?
Yes, you can visit Popeyes® Louisiana Kitchen, Doxa Coffee Co., Wok-N-Roll, Moe's Southwest Grill, Domino's, and Mi Apa Latin Cafe near Lowe's for a variety of meal options.
If I am visiting Lowe's in Alachua, what local services are available nearby?
Nearby services include Mobile Notary Pro for notary needs, CAMPUS USA Credit Union for banking, Countryside Florida for pet care, and Countryside Animal Hospital for veterinary services.