Extra Space Storage

4.9
292 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3420 Kirkwood Hwy in Wilmington, DE today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3420 Kirkwood Hwy, Wilmington, DE
19808, United States

Hours

Reviews

4.9
292 reviews
5 stars
274
4 stars
10
3 stars
2
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Trish and Hank, for their helpfulness, professionalism, and friendliness.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Efficiency

Many reviews highlight the quick and efficient service provided during the rental process, making it easy for customers to secure their storage units.

Knowledgeable Staff

Customers appreciated the staff's knowledge and willingness to answer questions thoroughly, ensuring they understood their options.
  • DF
    Dave Falconi
    Jan 5, 2026
    2.0
    This is a very nice facility but the way they change pricing dramatically is quite ridiculous! We move some things into a 5x10 u it and within 2 months later they tried to more than doubled what we were paying. I called them to find out why and they say that is what the rate for the area is but they did make an adjustment to the cost and made it a pretty minimal increase. Well here we are 6 months later and they did the same exact thing again! They more than doubled our unit again. I called again hoping they would adjust it again and they did but very minimal. So now I have to pay twice as much for the unit 8 months later. I was never told that my original price was a intrun
  • NR
    Nic Reader
    Jan 5, 2026
    5.0
    Patricia was extremely helpful when I visited the space and was able to answer all of my questions and get me set up quickly!
  • CE
    Chey Evans
    Jan 2, 2026
    5.0
    I absolutely love them!! I lost my job recently and have been struggling a bit to pay on time but I’ve called today and Tim was such a big help! I highly recommend this location and Tim as an employee, he needs a raise!!💕
  • JR
    Joel Rivera
    Dec 29, 2025
    5.0
    Tim is great and he helps me a lot, highly recommend
  • MM
    Miraclehandz
    Dec 27, 2025
    5.0
    Awesome explanation of the lease and terms and conditions. Would highly recommend.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.