The Container Store

4.3
354 reviews

About

Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Newark, DE Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Newark area

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

The Container Store
2200 Fashion Center Blvd, Newark, DE
19702, United States

Hours

Reviews

4.3
325 reviews
5 stars
207
4 stars
66
3 stars
25
2 stars
10
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and lack of assistance.

Product Quality

Customers generally appreciate the quality of products, although many noted that prices are high.

Store Organization

The store is often described as clean and well-organized, but some customers experienced issues with cluttered aisles and difficulty finding items.

Pricing

Many reviews mention that the store's prices are considered expensive compared to competitors, leading some customers to seek alternatives.

Inventory Issues

Several customers reported issues with stock availability and the need for better inventory management.
  • SM
    Sean McDonnell
    Oct 18, 2025
    5.0
    Went in for a design consultation to get some help with organizing an office space that has gotten out of control. Natalie was so sweet and beyond helpful. It was clear that she gave us her full attention and listened to every word we said and expression we had. We all walked away feeling so positively and ready to tackle to problem! Well worth the hour drive.
  • DM
    Derek Moody
    Oct 7, 2025
    1.0
    Nice store but customer service was unavailable. I wanted to purchase meal prep containers, but with the lack of workers asking if they could assist me completely turned me off from this store. I ended up walking our without buying anything. Need to approve on customer interactions
  • WD
    william Donovan
    Sep 22, 2025
    5.0
    Helpful employee's angel got what I wanted fast.
  • CD
    Chelsea Dreyer
    Aug 31, 2025
    2.0
    I love storage and organization, so naturally I was pretty jazzed when I learned there was a place called The Container Store. I finally visited it today and I was sorely disappointed. The store did not seem particularly well stocked, lots of holes on the shelves. But the thing that really annoyed me is that there were virtually no prices posted for anything. For every five things on a shelf set, there were maybe two price tags. And half the time the prices weren’t even for the item on the shelf. It’s all stupidly overpriced to begin with. There’s no way I’m gonna take any of it up to the register without knowing the price. Walked out empty handed and walked through the store much faster than I would have anticipated. I came an hour away from Maryland for nothing.
  • JD
    Joseph C Deiter
    Aug 12, 2025
    5.0
    Great store with many items for the home.

Frequently Asked Questions About The Container Store

What are the fulfillment options at your stores?

We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.

Do you offer special financing?

Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.