Lovesac

4.8
247 reviews

About

Home FurnitureHome Goods Store
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love. Learn more about The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. Plus, discover the latest innovation in Total Comfort, StealthTech Sound + Charge. This immersive audio system features speakers and a subwoofer, seamlessly embedded inside Sactionals for a 4D sound environment that truly surrounds you. Now’s the perfect time to create, customize, and design your own Sac or Sactionals. Plus, find out about our latest offers, sales, and financing options. Remember, every order comes with free delivery and our risk-free 60-Day Home Trial. Whether you're looking for a sectional couch, bean bag chair, outdoor furniture, or even just an ottoman, Lovesac has something to fit your needs.

Details

  • Wheelchair accessible entranceAvailable

Location

Lovesac
132 Christiana Mall, Newark, DE
19702, United States

Hours

Reviews

4.8
247 reviews
5 stars
212
4 stars
26
3 stars
2
2 stars
3
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.

Product Quality

Many customers expressed satisfaction with the quality and comfort of the furniture, highlighting its modular design and durability.

Delivery Issues

Some customers reported problems with delivery and order processing, indicating a need for improvement in logistics.

Pricing Concerns

Several reviews mentioned that the prices are high, with some customers feeling that the products are not worth the cost.

In-Store Experience

Customers enjoyed the in-store experience, noting the non-pushy sales approach and the ability to explore different configurations.
  • CS
    Cam Szymanski
    Nov 6, 2025
    1.0
    For as much as their furniture is, they have absolutely zero customer service. Ordered a sac online have no clue when the fabric will be in but they sent me a massive insert. Text, email, call. Nothing. Can’t be refunded because it’s “custom” yet it’s polyester made by some underpaid asian country. Good Luck
  • HD
    Hannah DiScala
    Jul 1, 2023
    5.0
    Super great experience! James took great care of us and even had to stay a little late to help us finish our purchase! Great customer service!
  • WB
    william burton
    Oct 24, 2021
    5.0
    Terrific staff, very informative and knowledgeable about the LoveSactional sectional.

Frequently Asked Questions About Lovesac

Where is Lovesac located?

Lovesac is located at 132 Christiana Mall, Newark, DE 19702, inside Christiana Mall.

What are the store hours for Lovesac at Christiana Mall?

Lovesac at Christiana Mall is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.