Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Millsboro, DE Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,752 reviews
5 stars
838
4 stars
365
3 stars
173
2 stars
89
1 star
287
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unhelpful staff, long wait times, and lack of assistance when needed.
Product Issues
Customers reported receiving damaged or incorrect products, as well as difficulties with warranty claims and repairs.
Store Conditions
Feedback indicated that the store was often unclean and disorganized, with some customers feeling unsafe due to cluttered aisles.
Inventory Management
Several customers expressed frustration with stock levels and discrepancies between online inventory and in-store availability.
Mixed Employee Experiences
While some employees were praised for their helpfulness, others were criticized for being unprofessional or unresponsive.
- GBGary Banks6 days ago4.0Needed parts for drain repairs.
- DDDaveOct 27, 20251.0Very poor customer service...cashier called twice for assistance and couple workers who laughing and hugging each other called for third time..still no help but thanks to another customer stopped to help inside and out.... will never shop there will find another place to shop
- CKCharlotte KarolenkoOct 22, 20255.0Had a Maytag washer that was on sale and in-stock.
- RSRandy SOct 18, 20251.0Try to post positive reviews but.., Purchased a grill for pickup. Over 20 minutes wait at pickup window with associates walking past while my name flashed red at pickup window. Walked around corner to find someone. When grill came out it was missing screws missing and damaged paint and will rust. Over 40 minutes to pickup a damaged and not assembled correctly grill. Earlier this year: Purchased 2 car garage floor epoxy kit. Free tinting : only one gallon so to my surprise neither side matched. Sadly Lowe’s has fallen off my list. This is the third time this Lowe’s let me down. Store was unkept and dusty meaning not using enough water when cleaning the floors. Pride and accountability starts with management. As I continue to renovate homes Lowe’s is in my penalty box. Here’s a real stat on my visit from observing associates: 1 out of 3 were actually working. As someone that evaluates business, this is a train wreck waiting to happen. Time is our most precious gift to offer. Unfortunately I’ll never get back my 40 minutes
- JPJ POct 9, 20253.0Good lowes store for lowes but seems like nobody is around when u need help, kinda stingy or giving % off goods that's banged up or opened already...
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Millsboro, DE?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more for all your home improvement needs.
What are the store hours for Lowe's Home Improvement in Millsboro?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer order pickup and delivery services?
Yes, Lowe's provides in-store pickup and delivery services to make shopping more convenient.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any changes to your order status.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers a variety of installation services including appliances, flooring, lighting, cabinets, doors, HVAC, roofing, and more.
What are some nearby places of interest around Lowe's in Millsboro?
Nearby places include Minute Key for locksmith services, Blue Rhino Propane Exchange for propane needs, and PetSmart for pet supplies and services.
Are there dining options near Lowe's Home Improvement?
Yes, nearby dining options include Grotto Pizza, Texas Roadhouse steakhouse, Taco Bell, Asian Express, Trébol Taco Shop, and McDonald's.
What other retail stores are close to Lowe's in Millsboro?
Nearby retail stores include ALDI USA supermarket, BJ's Wholesale Club, and Dads Workwear clothing store.
How does Lowe's collaborate with the local community and organizations?
Lowe's partners with organizations such as SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, and supports initiatives like Lowe's Toolbox for Education and Lowe's Heroes.