Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Millsboro, DE, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,767 reviews
5 stars
844
4 stars
368
3 stars
174
2 stars
90
1 star
291
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unhelpful staff, long wait times, and rude interactions.
Product Availability
Customers frequently reported issues with stock levels and discrepancies between online inventory and in-store availability.
Safety Concerns
Several customers expressed concerns about safety hazards in the store, particularly regarding the lumber section and overall store organization.
Delivery Issues
Many reviews mentioned problems with delivery, including damaged items, lack of communication, and unfulfilled orders.
Store Cleanliness
Some customers noted that the store was unkept and dusty, indicating a lack of proper maintenance.
- CHChristopher Hayes5 days ago1.0Lowe’s service in the last few years has continued to decline
- PKP KJan 3, 20263.0Its okay but you are pretty much on your own. Finding anyone to help is nearly impossible and if you do, you feel like you are annoying them.
- CQConsumer QDec 19, 20251.0Picking lumber here is a major safety hazard. The one kid working there in a rude manner said he wouldn't bring the stack down to safely pick my lumber. I had to pick my lumber from the third level high. I cand believe Lowes has never had a lawsuit for injury. I have been in there and was struggling to pick good lumber and young associates look and walk right past never offering assistance. I go to Sussex Lumber now where you pick your lumber in the yard at ground level without thousands of pounds above your head. You load it from the stack right into your vehicle and leave.
- JRJames RuskoskiNov 30, 20252.0Be careful if getting something delivered. Ordinarily, I would just buy what I need in-store. This time rather than doing the half hour one way drive for a string of Christmas lights, I chose delivery. I found bare exposed wiring, so I relented and drove in for a refund/exchange. That went okay, but they do not refund the deliver charge. So they delivered a damaged product and charged me for delivering it! That's poor customer service in my book.
- BRB RNov 28, 20251.0Went the morning of Black Friday for the mylowes member event where, per the rules, at opening the first 50 members in store received a bucket with an assortment of items and a chance to win a free in stock appliance. The Millsboro, DE store decided they were going to hand out tickets with a QR code and designated ticket number to 50 people at 5am instead. They gave some garbage excuse of "We didn't want them to wait in the cold." I'm sorry, but the rest of us got there and lined up, per the events rules, and waited in the cold for opening, for what? A 20% off $100 or more purchase, and that even expires in less than a week! These "Golden Tickets" if you will, weren't advertised and they weren't a part of the official rules. My suspicion is they told their friends and family about it well ahead of time and basically screwed every lowes member that actually went out when they were supposed to. I also wouldn't be surprised if they selected who was getting the free appliance coupon ahead of time. Absolute scam of an event.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Millsboro, DE?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more for all your home improvement needs.
What are the store hours for Lowe's Home Improvement in Millsboro?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer order pickup and delivery services?
Yes, Lowe's provides in-store pickup and delivery services to make shopping more convenient.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any changes to your order status.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers a variety of installation services including appliances, flooring, lighting, cabinets, doors, HVAC, roofing, and more.
What are some nearby places of interest around Lowe's in Millsboro?
Nearby places include Minute Key for locksmith services, Blue Rhino Propane Exchange for propane needs, and PetSmart for pet supplies and services.
Are there dining options near Lowe's Home Improvement?
Yes, nearby dining options include Grotto Pizza, Texas Roadhouse steakhouse, Taco Bell, Asian Express, Trébol Taco Shop, and McDonald's.
What other retail stores are close to Lowe's in Millsboro?
Nearby retail stores include ALDI USA supermarket, BJ's Wholesale Club, and Dads Workwear clothing store.
How does Lowe's collaborate with the local community and organizations?
Lowe's partners with organizations such as SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, and supports initiatives like Lowe's Toolbox for Education and Lowe's Heroes.