Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Middletown, DE offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,191 reviews
5 stars
645
4 stars
309
3 stars
92
2 stars
31
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including difficulty finding assistance and rude staff interactions.
Product Availability
Customers frequently mentioned issues with product availability and order fulfillment, including delays and incorrect orders.
Store Management
There were complaints about poor store management and staffing issues, leading to long wait times and inadequate support for customers.
Positive Staff Interactions
Despite negative experiences, some customers highlighted positive interactions with specific staff members who provided helpful and friendly service.
Store Condition
The store was generally noted as clean and organized, although some areas were reported as dusty or poorly maintained.
- JCJoshua CadoretJan 4, 20262.0I would avoid Lowe’s (especially this Lowe’s) for carpet installation. I was given a lot of incorrect information by Lowe’s employees. When added to the low quality of work from their installation contractor (Lowe’s Pro) “Hunter’s Flooring” who won’t come back and redo their work, I ended up with a big headache. Lowe’s (corporate) was going to refund me some of my money but wanted me to sign an agreement that I would lose my warranty and that I would agree not disparage against Lowe’s. I declined to sign. Please reconsider getting carpet and other floorings through Lowe’s. I will continue to visit Lowe’s for other needs (as needed).
- DSDillon SewellDec 18, 20251.0I think at this point Lowe’s needs to shut down here! I thought Dover was bad, this is worse the people are so nasty. Refused to help me. I planned on Christmas shopping here spending a few hundred dollars on my Lowe’s card! Honestly rethinking if even having a Lowe’s card is worth it anymore.
- KBKelly BurnsDec 16, 20251.0I went into the store to order blinds. No one was there. The nice lady from paints tried to help us and asked if we could come back after 4 when someone would be there. The manager was there. He was so rude.unbelievable! Finally, after being there for an hour, someone came on duty and helped us. He was very nice. However, he took the measurements from the blinds and ordered the wrong thing. I have been trying to get through. Between the horrible AI on the phone and lack of customer support, I am very disappointed
- DRdavid richardDec 5, 20255.0Always find what I need. Clean, organized, location and friendly staff
- DTDouglas ThrelfallNov 14, 20255.0Going to Lowe’s in Middletown, DE is always a pleasure. From interactions with store associates, (the red vests) to getting product locations in store, and everything in between, it’s always a five star experience. I have been a Lowe’s customer since moving to Delaware in January, 1993. A very special mention about the self checkout experience, first off, you never feel like you’re alone, there’s always a eager associate nearby. Elizabeth (Liz) Pater is attentive, and always right there when you look puzzled (which, for me is often) or need help with a product lookup, scan or receipt reprint. I highly recommend Lowe’s in Middletown as a “go to” home improvement store.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Middletown, DE offer?
Lowe's offers hardware products, construction needs, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and installation services.
What are the operating hours of Lowe's Home Improvement in Middletown, DE?
Monday to Saturday from 6:00 AM to 9:00 PM, Sunday from 8:00 AM to 7:00 PM; holiday hours vary with some closures and early closing times.
How can I check the status of my order at Lowe's Middletown store?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Does Lowe's Home Improvement Middletown offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online; in-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's Middletown store?
Yes, Lowe's offers various installation services including appliances, flooring, cabinetry, lighting, doors, windows, and more.
What are some nearby places of interest close to Lowe's Home Improvement in Middletown, DE?
Nearby places include minuteKEY locksmith services, Blue Rhino Propane Exchange, The Home Depot hardware store, Sherwin-Williams Paint Store, and multiple restaurants like Ruby Tuesday and Buffalo Wild Wings.
How can nearby establishments help customers visiting Lowe's in Middletown?
Customers can use nearby services like minuteKEY for locksmith needs, Blue Rhino for propane exchange, and visit restaurants such as Ruby Tuesday or Buffalo Wild Wings before or after shopping at Lowe's.
Are there other hardware or home improvement stores near Lowe's Middletown?
Yes, The Home Depot and Sherwin-Williams Paint Store are nearby, offering additional hardware, building supplies, and paint products.