Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lewes, DE Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,755 reviews
5 stars
837
4 stars
410
3 stars
178
2 stars
80
1 star
250
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of assistance.
Product Availability
Customers frequently report issues with product availability and inventory accuracy, leading to frustration when items are out of stock.
Store Organization
Many reviews mention disorganization within the store, making it difficult for customers to find items and navigate the aisles.
Delivery Issues
Several customers experienced significant problems with appliance deliveries, including missed appointments and poor communication.
Positive Experiences
Despite the negatives, many customers express satisfaction with specific employees and overall shopping experiences, highlighting helpful staff and good product selection.
- LCLeonard ColeNov 17, 20254.0Friendly helpful staff. Nice clean and well stocked store
- RRrobert ramirezNov 13, 20251.0We ordered cabinets that were supposed to be delivered by truck ($85) and placed in our garage as per the salesman in Lewes De. (Coastal HWY) we were shocked when a mini van appeared with a young woman inside who COULD NOT PICK UP the cabinets. So my 67 year old husband who has a heart condition went out to help her pull out and carry the boxes into the garage. In fact there was no way she could have gotten the cabinets out of the van unless someone in my house helped her. So why was there a delivery fee? Why was my order transferred from a two man job to a 1 person drive up who unable to lift. This type of behavior and business appears to be the norm lately with Lowes. And their representatives are super simple, lacking the customer service skills necessary to bridge store to client relationships. I would not recommend this store if you can find an alternative.
- BBBroOct 24, 20251.0Didn't have any 3" PVC 90s or 45s??
- JBJohn BarthOct 20, 20252.0Never can find anything in there. And unfortunately the workers don't care
- GDGeorgeina DufresneOct 3, 20255.0Just want to give a shout out to Matt and Dee at Loews for great service today. I had a question about a plumbing project I wanted info about. I had no experience in this area but Matt assured me I could complete it myself( dual shower head with hose attachment) and I just did it as he so graciously instructed me. He interrupted a conversation with coworkers to help me after I excused myself. Matt could not have been more kind or professional. Dee was great at check out! Thanks for a terrific shopping experience today and other occasions as well. We have shifted our business from a nearby competitor for this type of customer service. Great work!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Lewes, DE?
You can find appliances, paint, patio furniture, home décor, tools, flooring, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom supplies, and more at Lowe's in Lewes, DE.
What are the store hours for Lowe's Home Improvement in Lewes, DE?
Lowe's Lewes is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM. Holiday hours vary, with some days closed and others having reduced hours.
Does Lowe's Home Improvement offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
What brands does Lowe's Home Improvement carry?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Ryobi, Kohler, and many more trusted brands.
How can I track or check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Lewes, DE?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there nearby transit options that make it easier to visit Lowe's Lewes store?
Yes, the Lewes Transit Center and Lewes Transit Center Park and Ride are nearby, making it convenient for customers using public transit to access the Lowe's store.
What nearby places can I visit near Lowe's Lewes for dining or relaxation?
Nearby, you can visit M D Retreat At the Duneside, a restaurant and bar, and Upscale Crab & Seafood for dining options after shopping at Lowe's.
Are there any nearby services like key cutting or propane exchange near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange and Minute Key locksmith services are close to Lowe's, providing convenient services for customers in the area.
Does Lowe's provide installation services for products purchased in store?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, doors, cabinets, lighting, HVAC, and more to assist customers.