Lowe’s in Dover, DE is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Feb 22, 2026
Certified by Lowe's Home Improvement • Feb 22, 2026
Reviews
4.0
1,960 reviews
5 stars
1,057
4 stars
420
3 stars
193
2 stars
88
1 star
202
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or unhelpful.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration when items were not found as expected.
Delivery Issues
Numerous complaints about delivery services, including delays, damaged items, and poor communication regarding delivery schedules.
Store Cleanliness and Organization
Some customers appreciated the cleanliness and organization of the store, while others reported disarray in certain departments.
Self-Checkout Concerns
Several customers expressed dissatisfaction with the prevalence of self-checkout options, preferring full-service checkout.
WK
William B. King
2 days ago
3.0
Lowes is not what it used to be.
I miss having cashiers. Bring cashiers back! The current system is no benefit for customers!
JE
JUN ENRIQUEZ
Feb 14, 2026
1.0
Mark from paint department on your Dover, DE branch was not helpful. I waited but all he did was chat and chat and chat with his co-worker for minutes!! You should fire him
DE
Deborah Elliotte
Jan 16, 2026
5.0
This review is specifically for Shantryce Essilfie in the cabinet dept. at Lowe's in Dover Delaware. She was so helpful in helping us make decisions when ordering our new kitchen cabinets. Very patient with a great personality. Ty Shantryce, I'll make it a point to wave hi when we come in.
BA
Blake Adams
Jan 16, 2026
4.0
Good for DIY projects. Hard to find help, but when you do they are usually glad to help. Prices comparable to Home Depot.
EL
Ed Lang
Jan 15, 2026
2.0
Placed an order to pick up and paid for it. Went to pick up my oder 100 bags of insulation and only half was there and no machine to use for the blown in insulation I already purchased. Picked up 50 bags they had and had to go to another store for the remainder. They gave me a machine but it was the wrong on. So now I'm a week behind on this job with a very unhappy customer.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kind of products can I find at Lowe's Home Improvement in Dover, DE?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage and more.
What are the store hours for Lowe's Home Improvement in Dover?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's Home Improvement in Dover offers both in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are provided if your order status changes.
What is Lowe's Home Improvement's policy on returning or exchanging items?
Most items can be returned within 90 days. You can start a return online if purchased from Lowes.com or return in-store with proof of purchase at the customer service desk.
Are there installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, countertops, flooring, HVAC, lighting, and more.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What are some nearby places to Lowe's Home Improvement in Dover, DE that customers might find useful?
Nearby places include Chick-fil-A and Chipotle Mexican Grill for dining, Starbucks and Wawa for coffee and convenience, and Delaware State University’s MLK Center for campus activities.
How can nearby transit or amenities help customers visiting Lowe's Home Improvement?
Customers can stop by nearby locations like Wawa for fuel or refreshments before shopping. Also, the proximity to Delaware State University and hotels like Capital Inn may benefit visitors in the area.
Are there other automotive services near Lowe's Home Improvement Dover location?
Yes, nearby are i.g. Burton Toyota of Dover, C.F. Schwartz Toyota, ModWash car wash, and World Transmissions and Complete Car Care Center for auto sales and repair.
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