Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Camden, DE Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,903 reviews
5 stars
1,013
4 stars
444
3 stars
178
2 stars
84
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report long wait times and unresponsive staff.
Product Availability
Customers appreciate the variety of products available, but there are frequent complaints about stock issues and difficulties in locating items.
Store Experience
The store layout is generally well-received, but many customers express frustration with understaffing and the lack of assistance when needed.
Delivery Issues
Numerous reviews highlight problems with delivery services, including incorrect items being delivered and poor communication regarding order status.
Checkout Experience
Customers have noted a shift towards self-checkout, leading to dissatisfaction due to long lines and lack of cashier assistance.
- TTTara3 days ago5.0Lowes has what you need for any occasion! Love this place
- CCCarlosNov 15, 20255.0I want to thank the manager on duty Yesterday for providing me with excellent service
- MMMrs.Nov 8, 20251.0Completely Unprofessional Experience I am extremely disappointed with Lowe’s and the ongoing lack of professionalism, knowledge, and accountability within their stores. Every large appliance order I’ve placed has either been incorrect, damaged, dented, or completely unusable upon delivery. It’s unacceptable that such basic tasks cannot be handled correctly, especially after spending significant time and money in-store to ensure everything was ordered properly. There is a serious absence of management oversight—it often feels as though there is no leadership presence beyond basic pay-grade employees who are left to manage complex issues they clearly have not been trained or empowered to handle. The lack of professionalism and product knowledge is evident from the top down. Customer service is consistently horrible, communication is minimal, and issues take far too long to resolve, if they’re ever resolved at all. Lowe’s is clearly understaffed and under-managed, leading to a frustrating and unreliable customer experience. After multiple failed orders and damaged products, it’s clear this is not a one-time problem but a pattern of poor training, lack of management accountability, and a complete disregard for customer satisfaction. Until these issues are addressed, I will not be making any further purchases from Lowe’s
- MGMaryanne GarrettNov 4, 20253.0I went to get a new shower head. I found the aisle and a worker but he said he didn't know plumbing. He accompanied me anyway. After much confusion on my part, he said he'd go get someone to help. I waited...and waited. I had to leave for an appointment. I guess I'll try another day.
- DPDave PearsonOct 30, 20255.0In my last few visits several sales associates have asked if I needed help. I had one sales associate in plumbing that was very helpful in helping me locate the proper PVC fittings. Another young man at the register help me with ringing up solar salt bags that were located between the exit doors. Well done, Lowe's!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Camden, DE?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What are the operating hours of Lowe's Home Improvement in Camden, DE?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 7:00 PM, with special holiday hours on some dates.
Does Lowe's in Camden, DE offer installation services?
Yes, Lowe's provides various installation services including appliances, flooring, cabinets, doors, garage doors, HVAC, lighting, roofing, and more.
Can I order products online and pick them up in the Camden Lowe's store?
Yes, Lowe's offers in-store pickup, allowing you to order online and collect your items at the Camden store.
What payment options are accepted at Lowe's Home Improvement in Camden?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent for any changes in your order status.
What is the address and contact information for Lowe's Home Improvement in Camden?
The Camden Lowe's is located at 516 Walmart Drive, Camden, DE 19934. You can call them at +1 302-697-0700 or email customercare@lowes.com.
What nearby places can I visit before or after shopping at Lowe's Camden?
Nearby you can visit Baskin-Robbins for ice cream, Cheddar's Scratch Kitchen for a Southern meal, or stop by Camden Pharmacy for health-related needs. These places provide convenient dining and services near Lowe's.
Are there services nearby that complement Lowe's offerings, like key and locksmith services?
Yes, Minute Key offers key and locksmith services near Lowe's, which can be helpful for customers needing lock repairs or key duplication while shopping for home improvement.
If I'm visiting Lowe's Camden, are there fitness or health-related places nearby?
Yes, Anytime Fitness gym and Pure Wellness Chiropractic are close to Lowe's, so you can combine your shopping trip with health and wellness activities.