Lowe's Home Improvement

4.0
2118 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Camden, DE, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
516 Walmart Drive, Camden, DE
19934, United States

Hours

Reviews

4.1
1,904 reviews
5 stars
1,016
4 stars
444
3 stars
177
2 stars
83
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others were reported as unprofessional and unresponsive.

Product Availability

Customers noted that while the store has a wide variety of products, there are frequent issues with inventory and fulfillment, particularly with online orders and large appliances.

Store Cleanliness and Organization

Many reviews highlighted the store as clean and well-organized, making it easier for customers to find items.

Staffing Issues

Numerous reviews pointed out that the store is often understaffed, leading to long wait times for assistance and a lack of available help on the sales floor.
  • LP
    Larry peoples
    3 days ago
    5.0
    They have just about anything you would need for home improvement
  • JC
    Jen Chaski
    5 days ago
    1.0
    The worst customer service experience my life. They have had 2 failed delivery attempts of a gas dryer (first one was out of their control, second attempt they had the wrong part). The tech left his belt in my house and the next morning barged through my door without calling first or giving any notice. I have wasted hours of my time this week dealing with these inept people and will never buy a single thing from Lowe’s again.
  • AS
    Annie's Spot
    Dec 18, 2025
    5.0
    This is in Camden. It is very nice, has a lot of items to choose from and the store is clean and organized.
  • TT
    Tara
    Nov 21, 2025
    5.0
    Lowes has what you need for any occasion! Love this place
  • MM
    Mrs.
    Nov 8, 2025
    1.0
    Completely Unprofessional Experience I am extremely disappointed with Lowe’s and the ongoing lack of professionalism, knowledge, and accountability within their stores. Every large appliance order I’ve placed has either been incorrect, damaged, dented, or completely unusable upon delivery. It’s unacceptable that such basic tasks cannot be handled correctly, especially after spending significant time and money in-store to ensure everything was ordered properly. There is a serious absence of management oversight—it often feels as though there is no leadership presence beyond basic pay-grade employees who are left to manage complex issues they clearly have not been trained or empowered to handle. The lack of professionalism and product knowledge is evident from the top down. Customer service is consistently horrible, communication is minimal, and issues take far too long to resolve, if they’re ever resolved at all. Lowe’s is clearly understaffed and under-managed, leading to a frustrating and unreliable customer experience. After multiple failed orders and damaged products, it’s clear this is not a one-time problem but a pattern of poor training, lack of management accountability, and a complete disregard for customer satisfaction. Until these issues are addressed, I will not be making any further purchases from Lowe’s

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.