Brand Certified
Lowe's Home Improvement
4.1(1932 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1030 East Songsmith Drive, Bear, DE
19701, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(302) 261-4060
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/DE-Bear/3168
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Bear, DE offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,932 reviews
5 stars
1,049
4 stars
440
3 stars
154
2 stars
82
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many customers reporting rude or unhelpful staff, while others praised friendly and knowledgeable employees.
Product Availability
Customers frequently noted that the store had a good selection of items and that products were generally in stock.
Store Cleanliness
The store is often described as clean and well-organized, contributing positively to the shopping experience.
Management Issues
Several reviews highlighted problems with management, including unprofessional behavior and poor handling of customer complaints.
Checkout Experience
While some customers reported efficient checkout processes, others experienced delays and issues with online order pickups.
- ASAdam SeelyFeb 6, 20265.0Friendly staff and well stocked. Easy pickup for online orders.
- KKKevin KohlerJan 30, 20265.0Looked up what I needed and confirmed store stock. Went and got it and went home! Thank you internet and Lowes!
- VMVido MercadoJan 22, 20265.0Always friendly
- DADhanusha AbeywickramaJan 11, 20265.0I had an amaizing experience in this store today. This is the first time I went to a Lowe's store. I wanted to buy a mail box. So my plan was to just buy it and install. But we met a great person in the store who was working there. He gave me all the instructions about how to install it. And showed me what I really need. Without hin, I should go to that store atleast 3 times to buy those items. Because I would realize what I need after I start to install it. Thanks to him, I finished everything today itself.. I forgot get his name. Whoever you are, Thank you and wish you the best.. 🙏
- RRRobbie ReidJan 5, 20261.0Well I'm back here again at Lowe's bear today seeking help for floor leveller asking a question and they just told me what I aisle it was on said no more to me. They still suck.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products and services does Lowe's Home Improvement in Bear, DE offer?
Lowe's offers a wide range of products including appliances, tools, paint, flooring, plumbing, lumber, outdoor equipment, and more. They also provide installation services and expert advice for DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Bear, DE?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 7:00 PM. Holiday hours may vary, with some days closed.
Does the Bear, DE Lowe's store offer in-store pickup and delivery services?
Yes, Lowe's in Bear offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also provided if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Bear, DE?
The store accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
What should I do if I want to return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online purchases, initiate your return online before shipping it back. For in-store returns, provide proof of purchase at the customer service desk.
Are there any nearby places to Lowe's in Bear, DE where I can get key and locksmith services?
Yes, Minute Key is a nearby locksmith service located close to Lowe's, offering convenient key and lock services.
What nearby locations can I visit for propane exchange services near Lowe's in Bear, DE?
Blue Rhino Propane Exchange is a nearby service provider where you can exchange propane tanks conveniently near Lowe's.
Are there any nearby recreational or entertainment spots close to Lowe's Home Improvement in Bear, DE?
Frawley Stadium, home to the Wilmington Blue Rocks, is nearby and offers a great spot for sports and entertainment before or after visiting Lowe's.
Can I find any places to relax or enjoy a coffee near Lowe's in Bear, DE?
Yes, Starbucks is located nearby where you can grab a coffee or a quick snack during your visit to Lowe's.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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