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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Washington, DC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,441 reviews
5 stars
1,262
4 stars
557
3 stars
212
2 stars
100
1 star
310
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting unhelpful or rude staff, while others praised specific employees for their exceptional service.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock or misrepresented online, leading to frustration during their shopping experience.
Store Organization
Several reviews mentioned that the store was often cluttered or disorganized, making it difficult for customers to find what they needed.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences with specific employees and appreciated the store's selection and pricing.
- YDYonas Demeiyesus1 day ago5.0Amazing product to fit my retail business!!
- BNBetrand NjeckDec 29, 20251.0I bought a compressor and put a 2 years warranty on it, and it was during a holiday and I came after the holiday to return it and the told me it can’t be returned because it’s after 48 hours and denied to even change it to a bigger compressor
- ZTZachary TestaDec 27, 20251.0Went there today, the gutter guy approached me (trying to sell), told him no, then he steps between my wife and father in law, I spoke firmer “I said no, leave my family alone” and the man proceeded to curse at me. Just a heads up, not professional
- AEAR EDec 6, 20251.0Very poor Customer Service the contracted installation team at SPO are very unprofessional they delivered. They did not complete the job and they charged me delivery fee. The reason they didn’t complete. The job was that they didn’t feel comfortable and later on I found out that they’re not professional team, they are just regular installers and these type of jobs by Lowe’s they hire just regular installers which showed I would not do business with Lowe’s ever again. This was my first time trying them as opposed to Home Depot and I will not be coming back to Lowe’s.
- SLSherry LindsayNov 28, 20255.0I went here a few times recently for some things. First, I wanted to see a fridge I was considering buying in person. The exact one I wanted was not in stock here, but an associate, unfortunately whose name I didn't get, kindly answered all my questions and helped me find a similar one in stock. She set delivery up for me. The fridge was delivered today and the crew was great. Overall, a very smooth experience. I got the fridge and also some blinds. Derrill cut the blinds for me and told me where some other things I was looking for were. My blinds turned out so great, I had to come back a few days later for more. I had a very good experience here with helpful people at all aspects. I'll definitely be going here now over the Home Depot on RI.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Washington, DC offer?
Lowe's offers a wide range of products including appliances, tools, flooring, plumbing essentials, paint, home décor, outdoor equipment, and more. They also provide installation services for appliances, flooring, blinds, cabinets, lighting, and other home improvement needs.
What are the operating hours for Lowe's Home Improvement in Washington, DC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with certain holidays closed or having reduced hours.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates are also provided when your order status changes.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be started online. In-store returns require proof of purchase at customer service. Some restrictions may apply.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Are there any nearby places where I can pick up propane tanks?
Yes, Blue Rhino Propane Exchange is located near Lowe's Home Improvement and offers propane tank exchanges, which can be convenient if you are shopping for grills or outdoor equipment at Lowe's.
Where can I find quick key and locksmith services near Lowe's in Washington, DC?
Minute Key and minuteKEY are nearby locksmith and key duplication services, making it easy to get keys made or locks serviced when visiting Lowe's Home Improvement.
What dining options are available near Lowe's Home Improvement?
Nearby dining options include Chick-fil-A, Chipotle Mexican Grill, Hook & Reel Cajun Seafood & Bar, Cold Stone Creamery, Jersey Mike's Subs, Panda Express, and Mechos Dominican Kitchen, providing a variety of fast food, Mexican, seafood, dessert, and Latin American cuisine for customers before or after shopping.
Does Lowe's offer services for both DIY beginners and professional contractors?
Yes, Lowe's is suitable for both beginners starting DIY projects and professional contractors, providing expert advice, a wide product range, and convenient services.