Brand Certified
Extra Space Storage
4.8(787 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
72 Florida Ave NE, Washington, DC
20002, United States
Certified by Extra Space Storage • Mar 01, 2026
(202) 921-4342
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/district_of_columbia/washington/1000001512/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 72 Florida Ave NE in Washington, DC today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, RV parking, security access to your floor only and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.8
787 reviews
5 stars
737
4 stars
16
3 stars7
2 stars10
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are frequently praised for their friendliness, helpfulness, and professionalism, with specific mentions of employees like Asia and Katrina.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Issues
Several customers expressed dissatisfaction with sudden price increases, feeling that they were not adequately informed or justified.
Rental Process
While many found the rental process easy and efficient, some customers reported difficulties and lack of communication regarding their units.
- TLTavia Linen4 days ago5.0Thank You Asia and Kevin You Guys Are Awesome and Thank You For The Great Customer Service.
- DBDanielle BelopotoskyFeb 3, 20265.0Great team at the Florida Ave NE location - always friendly and helpful! Clean space and very-well maintained.
- MOMichael O'DonnellJan 25, 20261.0They raised my rate from $14 to $30 and then to $46. All within a year.
- DFDuane FosterJan 25, 20262.0I'm having a difficult time with the rental process. I paid for a 5x7 unit four days ago and no one has gotten back to me since. The payment cleared, but I haven't received any notification about the rental since. I'm in a bind and need to move in, but all my efforts to find out the status of my unit are being brushed off. I contacted them through the website and called 888-STORAGE, and they acknowledged receiving payment, but they wouldn't tell me anything about my rental. This has been a very unpleasant experience.
- ANAlexandra NeustadtJan 11, 20265.0We have used Extra Space Storage for the past 3 1/2 years but needed to switch locations. This review is for the Florida Avenue DC location. First of all, Katrina could not have been more knowledgeable and helpful, so our first visit there was great right from the start. She took us on a tour and then helped us secure the storage unit that we wanted. Even though we are just changing locations, we had a lot of questions. She had all of the answers, and she also helped us check some information on other contract. Regarding the facility, it is clean, bright, and secure. The entry gate has the typical secure-code access like our old location, but there is then added security, with secure-code access to get into the building and then in the elevator, which will only let you access the floor your storage unit is on. So if you're looking for storage in DC, we highly recommend Extra Space Storage on Florida Avenue.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Washington, DC residents near Eckington, Brentwood, NoMa, Mt Vernon Square, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of North Capitol St NW and New York Ave NE.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Gallaudet University and Howard University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Brand Certified Facts from Extra Space Storage
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Certified March 01, 2026Yext Knowledge Graph
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