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Extra Space Storage
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Extra Space Storage

4.8
(689 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 5600 2nd St NE in Washington, DC today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, deliveries accepted, parking spaces, elevator access, RV parking, security access to your floor only and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5600 2nd St NE, Washington, DC
20011, United States

Hours

Reviews

4.8
689 reviews
5 stars
629
4 stars
34
3 stars
9
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the outstanding customer service, highlighting staff members like Jade, Tiffany, and Lakita for their professionalism, helpfulness, and friendliness.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive overall experience.

Pricing Concerns

Several reviews mentioned significant and unexpected price increases, leading to dissatisfaction among long-term customers.

Ease of Process

Many customers appreciated the smooth and stress-free process of renting storage units, noting the helpfulness of staff in guiding them through their options.
  • CM
    Chris Magnuson
    2 days ago
    5.0
    Renae was fantastic in helping me find the right storage space for my needs at a price that was fantastic! Highly recommend
  • JJ
    JeyJey
    3 days ago
    4.0
    The service was good, this lady by the name of Daniel was very helpful and professional. However, apart from the awesome customer service I am a little uneasy about the increase in the price of the storage unit after 6 to 9 months. Other than that this is a great place to store your belongings
  • ZZ
    Zema ZeAxum
    Feb 14, 2026
    5.0
    This specific location is convenient, and the staff is helpful & nice. I really like the place & I am recommending it to any one need to rent a storage. It's worse than it!
  • TW
    Teresa Ward
    Feb 14, 2026
    5.0
    Renae and Danielle were extremely professional, helpful, and knowledgeable. They went above and beyond to make sure all questions were answered. Great experience and outstanding customer service.
  • EG
    Eric Goldstein
    Feb 2, 2026
    5.0
    I shopped around before choosing this facility, wary of the business model of storage facilities: lure you in with a teaser intro rate that you could not lock in for more than a few months, then when you have all your stuff in the unit, jack up the price. Here, they assured me that if I did not like the renewal rate, I could call and negotiate. So when the rate was about to double in the seventh month, I called and spoke to Taj and Renay; they were able to hold the increase to around 10%, which was reasonable. Everything with the move-in was as promised, no glitches, the place seems well-run, and all interactions with the staff have been pleasant and professional so far.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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