Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 5600 2nd St NE in Washington, DC today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, deliveries accepted, parking spaces, elevator access, RV parking, security access to your floor only and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
678 reviews
5 stars
619
4 stars
33
3 stars10
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, particularly highlighting team members like Jade, Tiffany, and Lakita.
Cleanliness
The facility is frequently described as clean, well-maintained, and accessible, contributing to a positive customer experience.
Price Increases
Several customers expressed frustration over unexpected and significant price increases, describing the practice as predatory and lacking transparency.
Smooth Process
Many reviews noted that the rental process was easy and stress-free, with staff providing clear explanations and assistance throughout.
- JWJasmine Wilson5 days ago5.0Fast and easy. The front desk associate was very helpful with helping me select the best space storage to fit my items. I was able to fit my mattress and a futon in this 5x10 unit size that they have available.
- TPTarontá PittsNov 11, 20255.0I have had nothing but positive experiences with Extra Space Storage. Their customer service is consistently outstanding, the staff is always willing to assist, and the facility is exceptionally clean and secure. I feel confident storing my belongings here—truly the best storage facility in town.
- BJBlake JosephNov 7, 20255.0Wow, just want to say thank you so much to Tiffany for the terrific customer service. She helped me decide what unit to select and really took the time to walk me through my options. Since then, she has been so friendly and knowledgeable any time I've had a question. Thanks Tiffany!
- BPBriana PersonOct 25, 20255.0I had an excellent experience with Tiffany Robinson at Extra Space Storage. She was knowledgeable, efficient, and provided outstanding customer service from start to finish. Tiffany made the rental process smooth and stress-free. Highly recommend working with her!
- CMChristopher MinottOct 23, 20251.0We have had a 10x10 for about 3 years, We started at $85 / month which was supposed to be a locked-in rate for as long as we rented the unit. Sure enough the business was transferred to another business entity allowing them out of the contract and it appears it was just transferred back months later. We have gone from $85 to $120 after the first switch. Then $214 last year and now yesterday to $316. This is called "Rate Creep" and the larger storage companies do this all the time. It should be illegal and shame on these people for blaming it on "market conditions"! Explain how this business needs to more than triple revenue in 3 years? Stay away from this company or they will pull the same company switcheroo with you.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Washington, DC and surrounding areas such as Chillum, Takoma Park, Hyattsville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near 2nd St NE & Riggs Rd NE.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection including climate-controlled units, drive-up storage, RV storage, boat storage, and standard storage units.
How can I determine the right size storage unit for my needs?
Use the Storage Unit Size Guide available on their website to estimate how many boxes and non-packed items you can fit into each unit.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, they offer a variety of moving and packing supplies both online and at the local facility.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is there an on-site manager at the Extra Space Storage facility?
Yes, Extra Space Storage has an on-site resident manager to assist you.
Where is Extra Space Storage located?
It is located at 5600 2nd St NE, Washington, DC 20011, near the intersection of 2nd St NE & Riggs Rd NE.
Are there any nearby restaurants I can visit before or after my storage needs?
Nearby dining options include KFC, Wingstop, Chick-fil-A, Taco Bell, Rex Carryout, and Subway.
Are there services nearby for moving assistance or packing supplies?
Yes, nearby you can find BR Movers, a storage facility and moving service, and Techna Graphics for printing needs.
What are some nearby shopping and service locations around Extra Space Storage?
Nearby places include Walmart Bakery, Walmart Garden Center, Fort Totten Square shopping center, and Minute Key locksmith services.