Brand Certified
Extra Space Storage
4.9(547 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
1240 Mt Olivet Rd NE, Washington, DC
20002, United States
Certified by Extra Space Storage • Mar 01, 2026
(202) 788-2978
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/district_of_columbia/washington/8847/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1240 Mt Olivet Rd NE in Washington, DC today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, security access to your floor only, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
547 reviews
5 stars
520
4 stars8
3 stars2
2 stars6
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Keenan and Ariyana, received high praise for their helpfulness, professionalism, and ability to go above and beyond for customers.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with unexpected rate increases shortly after signing contracts, leading to feelings of being misled.
Mixed Experiences
While many reviews highlight excellent service, there are isolated incidents of unprofessional behavior from some staff members, impacting customer satisfaction.
- JMJasmine Major3 days ago5.0This facility is literally the best. I have had three storage units with three different companies… And as far as the staff working with you and understanding what you need and being there to answer questions… This facility is absolutely hands-down, the best. Make sure you sign up for a business account if you have a business! And Nick, assistant manager, is absolutely fantastic.
- EDEmily Davis3 days ago5.0Great experience! Clean building and units, great staff and super easy process to get unit, make payments and move out was a breeze! Nich and Tay were fantastic! Very helpful and courteous! 10 out of 10 will recommend!
- RSRenea SeegersFeb 23, 20265.0I received excellent genuine customer service from Mr. Delonte and Ms. Nikh., during my visits to the storage, I had separate encounters with both . The two gave me polite greeting and were eager to allay my concerns. Once I accidentally left a box out in the hallway and Nikh contacted me to ascertain what I plan to do with it and I explained what had happened and she said that she would take care of it , which she did and it gave me the impression that she was always available to assist when needed. Delonte also reviewed my account to determine whether there were any changes he could do to retain me as a client. Each encounter was professional ,respectful and any issues was resolved quickly. Overall great service, clean building and bathroom. If you need to storage your belongings go to 1240 Mt. Olivet Rd. N.E., DC, where you will get great service every time. Renee
- LALola AogoFeb 21, 20265.0Tay, Nike and Erica at Extra Space Storage are absolutely amazing! From the moment I walked in, they were friendly, knowledgeable and ready to assist. They made the entire process smooth and stress-free. It's rare to find a team that is both professional and genuinely caring. The facility is also clean and secure, which gave me great peace of mind. Five starts all the way!
- KKKristine KippinsFeb 21, 20265.0I’m new to renting a storage place and I was sure I’d be annoyed by the whole process. The team at ESS on Mt. Olivet make it so easy! Tim was helpful in giving me a tour of various storage spaces that could fit my items, showed me how entry worked, and cleaned the unit I wanted that same day. The facility itself is clean, well lit, at a good temperature, and makes transporting your goods from your car to your unit a smooth process (literally, the trolleys don’t bump at all in and out of the elevator. Can’t recommend the place more.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Washington, DC residents near Eckington, Trinidad, Ivy City, Gallaudet University, Arboretum, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Mt Olivet Rd NE and West Virginia Ave NE.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Gallaudet University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Brand Certified Facts from Extra Space Storage
Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: