Brand Certified
Extra Space Storage
4.9(1484 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
1420 U St NW, Washington, DC
20009, United States
Certified by Extra Space Storage • Mar 01, 2026
(202) 667-6333
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/district_of_columbia/washington/501874/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1420 U St NW in Washington, DC today! Our large selection of storage units, drive up access, climate controlled units, electronic gate access, exceptional security, covered drive isles, covered loading bay, deliveries accepted, drive-in building, non climate controlled units available, parking spaces, elevator access, military discount, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
1,484 reviews
5 stars
1,396
4 stars
52
3 stars11
2 stars7
1 star18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially DJ and Tiffany, received high praise for their friendliness, professionalism, and willingness to assist customers with their needs.
Facility Cleanliness
The storage facility is consistently described as clean, well-lit, and easy to access, contributing to a positive customer experience.
Communication
Customers appreciated the clear communication from staff regarding unit availability, pricing, and policies, although some expressed frustration with unexpected rate increases.
Overall Experience
Many customers reported a smooth and stress-free experience during both move-in and move-out processes, highlighting the helpfulness of the staff.
- MBMartha BlackfordFeb 18, 20264.0This Extra Space Storage location has assisted me well with my unit. The facility is clean. The staff is always available to help. Thanks!
- SQSharon Ann QueenFeb 16, 20265.0Thanks to DJ we had a professional and positive experience while securing the perfect space for our needs. DJ covered all of the necessary details regarding the space, the access, the easy Extra Space Storage app and the customer service availability. We thank DJ for making our first storage need experience so easy and efficient. Thank you Extra Space Storage for including this extraordinary representative as part of your team.
- WTWillie TiggsFeb 12, 20265.0One of the easiest experiences I’ve ever had. The staff was very professional and knowledgeable. I’m out of out of state and the staff, they assisted me in understanding the process and provided me with the information I needed. Deejay even called me back to provide me the hours of operation and also the link to the app. Great experience!! Thank you!!
- CFCaroline FairclothFeb 12, 20264.0Overall, the storage works well for what I need right now. The month-to-month rate did increase significantly, and the notice was sent by mail, which wasn’t very helpful while I was traveling and unable to check my mailbox. That said, the team was very helpful in setting up a transfer to a smaller, more affordable unit. They made sure the new unit was on the same floor, which made the move much easier. I really appreciated the assistance and responsiveness of the local team.
- MCMario Gil CorreaFeb 6, 20265.0Beyond an excellent customer experience. I first when to ask for information and they gave me all I needed, they show me the available units, and even helped me decide how much space I needed. On the move day they were super helpful with all my questions as well. Super smooth experience, 100% recommended!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Washington DC residents near Logan Circle, Dupont Circle, Westminster, Le Droit Park, Downtown, and Adams Morgan.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of U St NW and 14th St NW.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Howard University, The George Washington University, Trinity Washington University, Gallaudet University, The Catholic University of America, and Georgetown University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage on U St NW?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 1420 U St NW, Washington, DC 20009.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities, including this location, offer climate-controlled units for temperature sensitive items.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Can customers purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available online and at the facility for purchase.
Is there any special discount offered by Extra Space Storage?
Extra Space Storage offers a military discount to eligible customers.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a unit online through their website at extraspace.com or contact the facility by phone at +1 202-667-6333.
What notable places are near Extra Space Storage for a customer to visit?
Customers can visit nearby places such as Park at Fourteenth, a local park and historical landmark, or grab a coffee at The Wydown coffee shop nearby.
Are there convenient dining options close to Extra Space Storage?
Yes, fast food options like Jimmy John's and McDonald's, as well as ethnic restaurants like Tico and DC Noodles, are all nearby.
What nearby facilities can assist with real estate or parking needs near Extra Space Storage?
Nearby services include EJF Real Estate Services for property management and One Parking for convenient parking solutions.
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