Customer Service
Customers consistently praised the exceptional and knowledgeable service provided by the staff, particularly highlighting Andrew, Greg, and their team.
Quality of Products
The rugs offered are noted for their beauty and high quality, with many customers expressing satisfaction with their purchases.
Cleaning and Repair Services
The rug cleaning and repair services received high marks for professionalism and effectiveness, with many customers reporting excellent results.
Knowledge and Expertise
Customers appreciated the staff's extensive knowledge about rugs, including care, history, and selection, which enhanced their shopping experience.
Overall Experience
Many reviews reflect a positive overall experience, with customers feeling valued and satisfied with both the products and services.