Many customers praised the friendly and helpful staff, particularly highlighting employees like Yessi, Steven, and Latoya for their exceptional service.
Cleanliness
The laundromat is frequently noted for being clean and well-maintained, contributing to a positive customer experience.
Communication Issues
Several reviews mentioned difficulties with language barriers due to non-English speaking staff, leading to frustration among customers.
Service Quality
While many customers had positive experiences, there were complaints about inconsistent service quality, including issues with machines and handling of laundry.
Management Concerns
Some reviews expressed dissatisfaction with management's responsiveness to customer issues, indicating a need for improvement in customer relations.
RP
R. P.
Dec 20, 2025
1.0
I used my debit card to add $10 more to my laundry card and the card reader kiosk told me that my transaction was declined and no money was added to the laundry card BUT I got a bank notification telling me that my debit card was charged! and I immediately told the attendant what happened. He informed me that the charge would be reversed and my account would be credited. That never happened! I called laundromax when I got home, then the attendant changed his tune and said there's nothing he or the manager can do about it. He can only offer me a $10 washing credit. I want my money they took from me. I will never use this DIRTY, MESSY laundromat again! It's not a good feeling when you get cheated out of your money.
BR
BlakkApp By RaptureSoft
Dec 18, 2025
3.0
Great place only issue they appoint non English speaking attendants. This is exceptionally frustrating as you can't get business completed or questions answered when this is the case. I just called in a couldn't get a simple inquiry answer the attendant claims they speak no English at all. 👎
TA
tyler agosto
Nov 22, 2025
5.0
Great laundromat! Love the service & the fact it’s open 24/7! Always clean & love that there’s always a washer/dryer available.
DS
Donald Sexton
Oct 29, 2025
5.0
Great service and reasonable prices.
SC
Stanley C
Oct 22, 2025
1.0
Call and lady didn’t speak any English to assist me that’s terrible and has no one to transfer me too
Laundromax is located at 819 Boston Post Rd, West Haven, CT 06516, USA.
What are the operating hours of Laundromax?
Laundromax is open 24 hours every day of the week.
What payment options does Laundromax accept?
Laundromax accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact Laundromax?
You can contact Laundromax by phone at +1 203-889-2741.
Does Laundromax have an official website?
Yes, Laundromax's website is https://laundromax.com/stores/laundromax-819bostonpostroad-westhaven-ct/?utm_source=extnet&utm_medium=yext.
Which nearby car rental services can I use when visiting Laundromax?
Nearby car rental agencies include Enterprise Rent-A-Car and Auto Fair Inc, which also provides automotive repair services.
Are there any nearby restaurants to Laundromax where I can grab a meal?
Yes, Golden Dragon is a nearby Chinese and Asian restaurant where you can enjoy a meal before or after your laundry visit.
What nearby fitness or martial arts clubs are close to Laundromax?
Tang Soo Do Mi Guk Kwan Association, West Haven Academy of Karate, and Fighting Arts Academy CT are nearby martial arts and fitness clubs you might consider checking out.
Are there any nearby spas or wellness centers near Laundromax?
Inner Essence Spa and Wellness Center is a nearby day spa and skin care facility for relaxation and wellness.
Can I find automotive repair services near Laundromax?
Yes, nearby automotive repair options include Exclusive Auto Works, DePalma's Garage, and Auto Fair Inc which also offers car rentals.