Laundromax

4.5
393 reviews

Hours

Reviews

4.5
393 reviews
5 stars
302
4 stars
42
3 stars
8
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Yessi, Steven, and Latoya for their exceptional service.

Cleanliness

The laundromat is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Communication Issues

Several reviews mentioned difficulties with language barriers due to non-English speaking staff, leading to frustration among customers.

Service Quality

While many customers had positive experiences, there were complaints about inconsistent service quality, including issues with machines and handling of laundry.

Management Concerns

Some reviews expressed dissatisfaction with management's responsiveness to customer issues, indicating a need for improvement in customer relations.
  • RP
    R. P.
    Dec 20, 2025
    1.0
    I used my debit card to add $10 more to my laundry card and the card reader kiosk told me that my transaction was declined and no money was added to the laundry card BUT I got a bank notification telling me that my debit card was charged! and I immediately told the attendant what happened. He informed me that the charge would be reversed and my account would be credited. That never happened! I called laundromax when I got home, then the attendant changed his tune and said there's nothing he or the manager can do about it. He can only offer me a $10 washing credit. I want my money they took from me. I will never use this DIRTY, MESSY laundromat again! It's not a good feeling when you get cheated out of your money.
  • BR
    BlakkApp By RaptureSoft
    Dec 18, 2025
    3.0
    Great place only issue they appoint non English speaking attendants. This is exceptionally frustrating as you can't get business completed or questions answered when this is the case. I just called in a couldn't get a simple inquiry answer the attendant claims they speak no English at all. 👎
  • TA
    tyler agosto
    Nov 22, 2025
    5.0
    Great laundromat! Love the service & the fact it’s open 24/7! Always clean & love that there’s always a washer/dryer available.
  • DS
    Donald Sexton
    Oct 29, 2025
    5.0
    Great service and reasonable prices.
  • SC
    Stanley C
    Oct 22, 2025
    1.0
    Call and lady didn’t speak any English to assist me that’s terrible and has no one to transfer me too

Frequently Asked Questions About Laundromax

Where is Laundromax located?

Laundromax is located at 819 Boston Post Rd, West Haven, CT 06516, USA.

What are the operating hours of Laundromax?

Laundromax is open 24 hours every day of the week.