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Extra Space Storage
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Extra Space Storage

4.7
(382 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 237 Saw Mill Rd in West Haven, CT today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, heated loading bay, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
237 Saw Mill Rd, West Haven, CT
06516, United States

Hours

Reviews

4.7
382 reviews
5 stars
331
4 stars
27
3 stars
5
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Talisha and Jenine, received high praise for their helpfulness, professionalism, and ability to make the rental process smooth and stress-free.

Cleanliness

The facility is consistently described as clean, well-organized, and secure, contributing to a positive customer experience.

Security Concerns

Some customers reported issues with security, including theft and unprofessional responses from staff regarding these incidents, leading to a lack of trust in the facility.

Pricing Issues

Several reviews mentioned unexpected price increases and dissatisfaction with the value for money, particularly regarding the month-to-month rental agreements.
  • KJ
    Kristen Jacome
    1 day ago
    5.0
    Very knowledgable. Friendly and both ladies provided great customer service experience. Thank you Tasha!
  • CC
    Carlos
    1 day ago
    5.0
    Talisha did great just great I would recommend this west haven location to all my family and friends
  • JA
    joe afonso
    1 day ago
    5.0
    Talisha was a great help and made things really clear and simple
  • CJ
    Curtis Johnson
    Feb 21, 2026
    5.0
    Talisha and Toni were the bomb .com would definitely recommend to all my friends n family
  • MF
    Michelle Ferro
    Feb 19, 2026
    5.0
    Very clean and space is exactly how they showed it. Friendly service.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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