Store your belongings at Extra Space Storage on 237 Saw Mill Rd in West Haven, CT today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, heated loading bay, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, particularly Talisha and Jenine, received high praise for their helpfulness, professionalism, and ability to address customer needs.
Security Concerns
Several customers reported issues with security, including theft and inadequate responses from staff regarding stolen items.
Facility Cleanliness
The facility is generally noted for being clean and well-maintained, although some reviews mentioned issues with pests and odors.
Pricing Issues
Customers expressed dissatisfaction with sudden price increases and perceived unfair pricing practices.
MF
Michele F
6 days ago
1.0
I just stopped in the parking lot because I was having car trouble with my young daughter when an employee opened the door and started screaming at me to move my car and telling me that I was doing drugs and been there twice in the day which I’m not even from West Haven I just pulled over to check my car. They were rude. Very unprofessional and a very unkept place of business. I would never put any of my belongings in a place that is that gross and so rude. Their workers need to learn people skills
VR
Valerie Rivas
Jan 3, 2026
5.0
Personal was very helpful answer all questions unit inside and spotless
MG
Michael Gonzalez
Dec 29, 2025
1.0
I would not recommend anyone store their belongings here.
Last year, items were stolen from my unit, including a TV. When I reported it to the staff, instead of helping, they basically accused me of stealing my own belongings. I was shocked by the response and lack of professionalism.
I even called the police to file a report, and the staff repeated the same accusation to the officer that I must have taken my own items. That makes absolutely no sense. Why would someone steal their own TV? TVs aren’t even that expensive anymore.
After the incident, I researched the lock I was using and found it could be broken into fairly easily. However, that shouldn’t matter the entire reason you pay for a storage facility is to feel that your property is secure. That trust was completely broken.
There are plenty of other storage options in West Haven. If you value your possessions and your self-respect, avoid this place at all costs.
GD
george delgado
Dec 29, 2025
5.0
Was very helpful in finding a better solution to make a payment and also very nice
JM
Joshua Marmol
Dec 22, 2025
5.0
Staff was very nice and help me with what unit I needed. The unit was very clean. Definitely recommend family and friends to come here.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of West Haven, Woodbridge, Orange, and Milford.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located northeast of the intersection of Saw Mill Rd and Meloy Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in West Haven, CT?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled storage units are available as an option at Extra Space Storage for temperature sensitive items.
Can I store my car at Extra Space Storage?
Yes, Extra Space Storage offers indoor, outdoor, and covered vehicle storage options to suit your car storage needs.
Is drive-up access available at Extra Space Storage?
Yes, drive-up storage units allow you to pull your vehicle right up to your unit for easy loading and unloading of large items.
What types of payment does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa payment options.
Where is Extra Space Storage located?
Extra Space Storage is located at 237 Saw Mill Rd, West Haven, CT 06516, northeast of the intersection of Saw Mill Rd and Meloy Rd.
Are there moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies for purchase both online and at their local facilities.
What nearby restaurants can I visit before or after my storage unit visit at Extra Space Storage?
You can try nearby dining options like El Buen Chapin Restaurant, West Haven Halal Restaurant, Four Aces Cafe, Chiquita Queen taco restaurant, Paradise Biryani Pointe, and Sri Thai Restaurant.
What other storage facilities are near Extra Space Storage in West Haven?
Nearby storage options include Metro Self Storage and Keep Safe Storage, offering additional self-storage facilities and packing supplies.
What local services or amenities are available near Extra Space Storage that might be helpful during a move?
Nearby amenities include gas stations like Exxon & Mobil Stations and Mobil, as well as a laundromat and dry cleaning services labeled 'Laundry'.