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Aaron's

3.1
(60 reviews)

Business Details

480 Elm St, West Haven, CT
06516, United States
(203) 932-4044
https://www.aarons.com

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 480 Elm St , West Haven, CT, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you

Location

Aaron's
480 Elm St, West Haven, CT
06516, United States

Hours

Reviews

3.1
60 reviews
5 stars
28
4 stars
3
3 stars
1
2 stars
4
1 star
24
  • SB
    Stephanie Bisson
    Jan 14, 2026
    1.0
    I reached out to Aaron about my couch that was delivered dirty, crumbs under the cushions and broke but yet had a tag that it was sterilized waited for a call back. About 2 months later got a call to see if I wanted to rent anything else told them I'm still waiting for a call from 2 months ago. Finally spoke with the manager who stated she put a claim in for the couch being broke and here we are about another 2-3 months and have not heard back from any one. I never had this issue with them in the past it has always been a good experience but now I will be taken my business somewhere else.
  • AT
    Alyssa Tranquilli
    Oct 3, 2025
    5.0
    Love love love the ladies working there. So polite & help in every which way possible they can. I recommend any one to go see those woman down there !! Thank you to the delivery men as well. My apartment was a pain in the ass to deal with !
  • EP
    Eduardo Pagani
    Apr 6, 2021
    5.0
    Very happy customer from Aaron Julisa did great she took the time to explain all about my bedroom set and billing . The two drives the delivery my merchandise wow real gentleman took the time to asamblea arenthing with so much care with the wall in my apartment very happy customer will recommend Aaron in West heaven to anyone just take the time to check them out great place to do business .
  • RK
    Raisaun King
    May 1, 2020
    1.0
    This store customer service is terrible. The only thing they're concerned is with money/payments. (*All my payments were and are currently on time.*) I asked the customer service rep about compensations during this covid 19 pandemic and the rep had no interest in informing me on anything or helping me. This rep was not polite or helpful at all. I'd never buy from this store again. Nor would I recommend anyone to this location. đźš«
  • TL
    Tiff Lath
    Sep 24, 2017
    1.0
    First time doing a "rent to own" and now I'll never do it again. What an absolute joke this place is, they give you their used garbage and want you to pay 5 times what it's actually worth. This TV got delivered with a scratch on it and didn't even come with the right remote! Thanks for pursuading me to spend my money elsewhere Aaron's! Highly suggest saving your money until you can buy it NEW on your own.

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.

Brand Certified Facts from Aaron's

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Certified March 01, 2026Yext Knowledge Graph
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