Brand Certified
Tempur-Pedic Flagship Store
5.0(1497 reviews)
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Business Details
107 Memorial Road, West Hartford, CT
06107, United States
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
(860) 952-3640
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
https://www.tempurpedic.com/tempur-pedic-stores/tempur-pedic-west-hartford/
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
About
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A Tempur‑Pedic® experience like no other. Step into a personalized, fully immersive sleep consultation guided by dedicated Tempur‑Pedic® experts committed to discovering the perfect sleep solution for you. Visit us today to begin your personal journey to Deep, Undisturbed Sleep—a Tempur‑Pedic® experience at its finest.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Hours
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Reviews
5.0
1,497 reviews
5 stars
1,484
4 stars10
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Carlos, Greg, and Camelia, for their friendly, knowledgeable, and helpful service.
Product Knowledge
Many reviews highlighted the staff's extensive knowledge about the mattresses and pillows, which helped customers make informed decisions.
Shopping Experience
The shopping experience was described as pleasant and pressure-free, with staff taking the time to understand customer needs.
Store Environment
The store was noted for being clean, well-organized, and inviting, contributing to a positive shopping atmosphere.
Mixed Experiences
While most feedback was positive, there was one negative review regarding misleading promotions and upselling tactics.
- TSTina Skapczynski3 days ago5.0Greg was awesome! Explained everything so well!
- APAlex P3 days ago5.0Thank you for the amazing experience Karin, Carlos and Paris. They were super patient and catered to all my specific requests to help me decide on the best pillows for my situation. I was never rushed or pushed to ever buy something. I was also given all the info I needed and more to make a well informed decision of my own accord. Overall Truly a great team working here. Karin is a great store manager who leads a well trained team on top of amazing hospitality. Carlos the team lead shocked me with his vast array of knowledge. I highly recommend Paris for doing above and beyond. He is truly eager to learn and grow as a new and very capable member of the team.
- LVLaura Lynn vanMierloFeb 15, 20265.0Excellent customer service at this store with Megan. Thank you!
- LLLeeFeb 14, 20265.0Great service! Thanks Megan!
- AJAntwon JJan 28, 20265.0It's a calm and clean place. And Megan has provided wonderful friendly service. I would definitely recommend this place to everyone.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
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