5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 917 Hartford Turnpike in Waterford, CT to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Customers consistently praised the helpfulness, patience, and knowledge of sales staff, particularly mentioning individuals like Derek, Lisa, and Paul.
Customer Service
There were numerous complaints about poor customer service, particularly regarding response times and handling of issues after purchase.
Product Quality
While many customers were satisfied with their purchases, there were reports of damaged items and issues with warranty claims.
Delivery Issues
Several reviews highlighted problems with delivery, including incorrect items being sent and lack of communication regarding delivery status.
KK
Kris Kehoe
1 day ago
5.0
We needed a box spring that would fit up a tight staircase quickly. The staff in Manchester were very helpful
AB
Anthony Bergeron
Dec 30, 2025
5.0
Truly appreciate Derek’s patience and lack of pressure when buying. Great experience
TB
tanisha bergeron
Dec 30, 2025
5.0
Derek at Raymour and Flanigan in Waterford was absolutely amazing! He was so helpful, patient, and knowledgable when we were picking out our couch. I highly recommend stopping in and asking for Derek to help with all of your furniture needs! Thanks Derek!
AD
Anne DeLorenzo
Dec 20, 2025
5.0
Brandon and the customer service team were fabulous in helping us exchange a piece and replace it with two new pieces!
MN
Maya Novack
Dec 13, 2025
5.0
Derek greeted me kindly at the door and gave me space to look around on my own but was always available for questions. It was a very pleasant experience! He took the time to get to know a little bit about me as well and set me up for the best deal. There was a great selection to have delivered within the week on the showroom floor, which was an added bonus.
Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store
What types of products does Raymour & Flanigan Furniture and Mattress Store offer?
Raymour & Flanigan offers a wide selection of high-quality furniture and mattresses, including couches, dining room furniture, and bedroom sets.
Where is Raymour & Flanigan Furniture and Mattress Store located?
The store is located at 917 Hartford Turnpike, Waterford, CT 06385, USA.
What are the store hours for Raymour & Flanigan Furniture and Mattress Store?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I shop for furniture online at Raymour & Flanigan?
Yes, you can shop online or visit the showroom to browse the selection and furnish your home confidently.
Does Raymour & Flanigan offer delivery and assembly services?
Yes, the store offers furniture delivery within 3 days or less and provides assembly services.
What payment methods are accepted at Raymour & Flanigan Furniture and Mattress Store?
The store accepts debit and credit cards for payment; mobile NFC payments are not accepted at this time.
How can I contact Raymour & Flanigan Furniture and Mattress Store?
You can reach the store by calling +1 860-437-3684.
What nearby stores can I visit along with Raymour & Flanigan for a full shopping experience?
Nearby stores include DSW Designer Shoe Warehouse for shoes and fashion accessories, Babies"R"Us for baby gear and furniture, and Michaels for arts and crafts supplies.
Are there any dining options near Raymour & Flanigan in Waterford?
Yes, nearby dining options include Jersey Mike’s Subs for sandwiches, Troy’s Rock and Roll Pizza for pizza, and Smashburger for burgers and fast food.
What services are available near Raymour & Flanigan for health and wellness needs?
Nearby health services include Waterford Eye Doctors and Dr. Brian Mann, Optometrist, and Associates for eye care, and Miracle-Ear Hearing Aid Center for hearing supplies and audiology.