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Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(500 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 433 Lakewood Rd in Waterbury, CT today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, lifts available, parking spaces, RV parking, golf carts available, kiosk, vehicles are allowed in drive-up units, commercial tenants, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
433 Lakewood Rd, Waterbury, CT
06704, United States

Hours

Reviews

4.8
500 reviews
5 stars
455
4 stars
17
3 stars
9
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Larissa and Evelyn.

Cleanliness

The facilities were frequently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Several reviews expressed dissatisfaction with frequent price increases, with some customers feeling trapped by rising costs.

Accessibility

Customers appreciated the ease of access to the storage units and the straightforward rental process.
  • DM
    Danubia Maia
    Feb 14, 2026
    5.0
    Excellent service, Caetonia was very willing to help us find what we were looking for, very attentive and competent. We are happy with the experience.
  • FS
    Fat Cat Sam
    Feb 13, 2026
    5.0
    Staff were very professional, courteous and pleasant to communicate with !!
  • RC
    Ricardo Crespo
    Feb 12, 2026
    5.0
    Evelyn is super nice and helpful.
  • LG
    Laisha Gonzalez
    Feb 9, 2026
    5.0
    Caetonia was great! Very informative and helpful. Great place to feel safe and relaxed with your storage needs!
  • DD
    Dolly Doll
    Jan 19, 2026
    5.0
    All was easy to do on line ,Tanya very helpful. Because i needed to cancel cause of sudden change ,i spoke to Tanya and it being only 4 days into they were kind enough to return my monthly rental fee and ins fee,only charger for administration fee for lock. THANK YOU I WOULD USE THEM IN FUTURE FOR SURE. CLEAN AND SOMEONE ON SITE .THANK YOU TANYA! CUSTOMER SERVICE WAS PATIENT AND KIND.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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