Lowe's Home Improvement

4.2
1261 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Wallingford, CT, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1094 North Colony Road, Wallingford, CT
06492, United States

Hours

Reviews

4.2
1,110 reviews
5 stars
638
4 stars
265
3 stars
86
2 stars
23
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.

Product Availability

Several reviews mentioned issues with product availability and delivery, leading to frustration and wasted time.

Staff Knowledge

While some customers praised individual staff members for their knowledge and helpfulness, others noted a lack of overall staff knowledge in various departments.

Store Organization

The store was generally described as clean and well-organized, although some customers experienced difficulty finding help.
  • JJ
    jabkynd
    Dec 23, 2025
    4.0
    Its lowes so it was fine
  • MM
    Matt
    Nov 5, 2025
    1.0
    They deliver faulty appliances, refuse to remove them from the home with smoke actively coming out of the unit, and then offer a 25 dollar gift card to Lowe's as compensation. Horrible company.
  • ND
    Naal Desravines
    Oct 27, 2025
    5.0
    Organized and great service.
  • RG
    R Gray
    Oct 3, 2025
    1.0
    Have been looking for the right tile for a bath remodel finally found it Lowe's walling went to pick up 2 hrs later when help arrives at 9:00 was told they were out of this tile but Manchester store had 14 cases available ... Ask to call was told they can't call other stores ? So I called from the parking ... Put on hold for 20 minutes no answer in that flooring department .... Drove 45 min to Manchester.... Get in the flooring section was told they had the 14 cases after another 30 was told they can't find it then was told it was a special order item ? It's literally has its own section .... And they could order it but will take 10 days .... Craziest part is they just finished inventory but still can't find it ??? Wasted 1/2 day on a search ?
  • RB
    Richard Baxter
    Sep 30, 2025
    1.0
    Still waiting on a botched shed install. Door latches were never installed. The shed frame was skewed by 1/2" so the doors will never shut properly. 6:30am start was not appreciated. The builder showed up offering nothing but what he wouldn't do. The product was substandard besides the incompetent install. I will never use lowes again.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.