Extra Space Storage

4.8
532 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 259 Hartford Tpke in Tolland, CT today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, RV parking, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
259 Hartford Tpke, Tolland, CT
06084, United States

Hours

Reviews

4.8
532 reviews
5 stars
482
4 stars
29
3 stars
9
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Carrie Ann received numerous accolades for her exceptional customer service, being described as friendly, helpful, and professional.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Value

While many customers praised the pricing and value for storage, there were concerns about sudden price increases after initial rental periods.

Accessibility

Customers appreciated the ease of the rental process and access to their units, although some expressed a desire for extended access hours.
  • NS
    Natalie Smith
    2 days ago
    2.0
    Though the employees are nice, they will raise your rate on you and claim to send you a postcard in the mail that the unit price is being raised, despite not receiving one. I’ve contacted front desk and they said they had documentation of it being sent. After asking for the proof to be emailed, they proceeded to ignore my emails following up on the situation. I currently live across the country, so I cannot go in person to discuss this. They had more than doubled my rate over the past year. Very disappointed. They also ask for a five star review in return for lowering the rate a small percentage after raising it more than 70%, hence the great reviews.
  • HC
    Hicks Corporal
    5 days ago
    5.0
    Very polite guy that I talked to let me know everything and was extremely courteous best place I know of to store stuff
  • JS
    joe Shaw
    6 days ago
    5.0
    Micheal was awesome. A little bit of a hiccup but ended up getting resolved quick. Definitely recommend
  • MJ
    Mary St. John
    Jan 2, 2026
    5.0
    Great experience, easy sign up and friendly staff
  • GW
    Gabe ward
    Nov 19, 2025
    5.0
    Need help from a higher up and got exactly what I needed. She helped me very fast and efficiently and couldn’t be happier with the service provided.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.