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Extra Space Storage
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Extra Space Storage

4.9
(1007 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 70 E Main St in Stratford, CT today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, deliveries accepted, drive-in building, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, heated loading bay, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
70 E Main St, Stratford, CT
06614, United States

Hours

Reviews

4.9
1,007 reviews
5 stars
974
4 stars
19
3 stars
2
2 stars
5
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Patrick, Shawn, and Evelyn.

Communication Issues

Several reviews highlighted poor communication and management issues, particularly regarding unit transfers and billing problems.

Facility Cleanliness

While some customers noted the facility was clean, others reported issues with cleanliness in common areas and restrooms.

Pricing Concerns

Customers expressed dissatisfaction with frequent price increases, feeling that the rates were too high for the service provided.
  • TW
    Timothy Williams
    2 days ago
    5.0
    I needed to purchase a unit to accommodate my storage needs. I was having a difficult time with the online experience due to questions I needed to clarify that was not easily understandable on online. So I called one of the Strafford, Connecticut stores and I got Yoshi and she helped me tremendously. She was patient, informative and very knowledgeable about the Extra Space Storage system. She could not accommodate my needs in her store, but she searched around other area stores to accommodate my needs.
  • CC
    Christie Calka
    3 days ago
    5.0
    Very good customer service. The girls there are so kind and very helpful. Jenine made sure all my needs were met. Definitely recommend them.
  • RS
    Robert Salandra
    Feb 17, 2026
    5.0
    The staff was always friendly and helpful.
  • RJ
    Roody Jean-Baptiste
    Feb 6, 2026
    5.0
    I had an excellent experience at Extra Space Storage, and a big reason why was the team on site. Yoshi, the manager, runs this location incredibly well, professional, organized, and genuinely cares about customers. Janine, the assistant manager, was just as amazing: friendly, knowledgeable, and quick to help with every question I had. From start to finish, the process was smooth and stress-free. They took the time to explain everything clearly, made sure I had the right unit for my needs, and went above and beyond to make the experience easy. You can tell they take pride in what they do. If you’re looking for a storage facility with great customer service and people who actually care, this is the place. Highly recommend.
  • RC
    Rich Corona
    Feb 2, 2026
    5.0
    Yoshi took care of us. this lady was fantastic. with her expert advice she got us set up in our new unit. very cordial and down to earth!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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