Brand Certified
Lowe's Home Improvement
4.1(1529 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
246 New Britain Avenue, Plainville, CT
06062, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(860) 793-1500
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/CT-Plainville/0650
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Plainville, CT is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.1
1,529 reviews
5 stars
848
4 stars
356
3 stars
136
2 stars
42
1 star
147
- MKMark Klein3 days ago5.0Doing inventory for the store .
- BBBeckie Braccidiferro5 days ago5.0Good customer service. Found what we needed
- BMBeth MartinMar 10, 20261.0I am currently working with the 3rd associate at the Plainville, CT store who cannot help me find a $400 bookcase that I ordered site to store 2 months ago. They never contacted me to say the first one was damaged and it was sent back. A female associate in February took my call and said she would get to the bottom of it and call me back, that was 8 days ago. I have now been on hold for 20 min. Update: I got a call from one of the managers who cancelled my order for me and was honest enough to say that the cabinet company was unreliable. The solution: go find a bookcase somewhere else. For context, my conversations with all of the associates were never hostile even though each time I had to explain the whole saga over again. Lowe's offers no apologies for working with bad vendors. Beware.
- MTMichael TanguayFeb 22, 20261.0Please pay attention to lowes when buying anything that needs to be delivered, we bought a fridge first one was no good got a second one delivered they dragged the fridge across the floor not only in the kitchen but across the living room hardwood floors and across the tile in the living room as well, no one wants to take responsibility for the damages and no one is helping with the repairs to the floor I would stay away from anything that has to do with lowes the customer service is terrible and as a veteran they treated me like complete crap spoke over me and talked down to me. Lowes you guys have gone down hill quick I will never ever set foot into your store or any other of your stores again. You need to look over your company hiring process cause the people you hire no longer know how to talk to anyone and get better help as far as the delivery cause you guys jusy cost me over $15.000.00 in repair cost. I will tell everyone person every contractor every soul how you treat your customers. There's drag marks in the floor in the kitchen in pi tures below but some you can't see in the picture
- NLNOEL JOSE NARCISO DE LEONNov 20, 20255.0I found what I was looking for
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Plainville, CT offer?
Lowe's Home Improvement offers a wide range of hardware products and construction needs including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, and more. They also provide installation services for appliances, flooring, cabinets, and other home improvement needs.
What are Lowe's Home Improvement Plainville store's operating hours?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's in Plainville offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can customers find products online at Lowe's?
Customers can search products online using keywords, Lowe's item numbers, brand names, or manufacturer's model numbers, or browse by department on their website.
What payment options are accepted at Lowe's Home Improvement in Plainville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
What should I do if I need to return or exchange an item purchased at Lowe's?
You can return most items within 90 days. For online purchases, start a return in your Order History before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Which brands does Lowe's Home Improvement in Plainville carry?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Bosch, Kobalt, Maytag, and many more.
Are there any nearby places customers might want to visit before or after shopping at Lowe's?
Customers might enjoy visiting the AMC Plainville 20 cinema or Loews Theatres Plainville for movies, or grab a meal at Applebee’s Grill + Bar or McDonald's nearby before or after shopping.
Is there a nearby pet store for customers visiting Lowe's in Plainville?
Yes, PetSmart is located nearby and offers pet supplies and services, convenient for customers who want to shop for pet needs during their trip.
Where can customers get key or locksmith services near Lowe's Home Improvement in Plainville?
Customers can visit minuteKEY or Minute Key, nearby stores providing key and locksmith services, which may be convenient for visitors to the area.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
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