Extra Space Storage

4.5
213 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 405 New Britain Ave in Plainville, CT today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, lifts available, parking spaces, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
405 New Britain Ave, Plainville, CT
06062, United States

Hours

Reviews

4.5
213 reviews
5 stars
176
4 stars
12
3 stars
7
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Terrell, Oksana, and Stephany.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.

Price Increases

Numerous reviews expressed dissatisfaction with frequent and significant rent increases, leading to frustration among customers.

Smooth Process

Customers appreciated the ease of the rental process, with many noting quick and efficient service during sign-up and unit access.
  • VM
    Valerie Miles
    Dec 29, 2025
    5.0
    Terrell is the most wonderful and helpful staff person, ever!!! Extra Space is great.
  • JC
    Jean Conquistador
    Dec 27, 2025
    1.0
    Place is a rip off. They raise the rent multiple times a year and make it unaffordable for anyone. You might as well pay rent on another apartment. No Bueno.
  • CQ
    Cynthia Quaye
    Nov 30, 2025
    5.0
    My interactions with Extra Space Storage was smooth and awesome. Thanks for the assistance with all my questions directed to youšŸ™.
  • FM
    Frank Medina
    Nov 19, 2025
    5.0
    I had a professional experiencewith a employee that was knowledgeable withhis job To a T! šŸ‘šŸ½I was told that there was one available unit that day, but due to my destination of work I wouldn’t have gotten there on time so he stated we can do this over the phone make your contract and you can E-sign what a load off my mind of not driving back-and-forth getting out of work very convenient that gentlemanā€˜s name was Terrell that knew his job to a T! from Plainville, Connecticut.Great job Terrel and thank you for making it easy for mešŸ‘šŸ½
  • TL
    Tommy Lorello
    Nov 4, 2025
    5.0
    It went well with James. He is easy going and good in communication. I appreciated it very much. Thank you, James

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.