Extra Space Storage

4.8
183 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 47 Spencer Plains Rd in Old Saybrook, CT today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, parking spaces, elevator access, meeting room available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
47 Spencer Plains Rd, Old Saybrook, CT
06475, United States

Hours

Reviews

4.8
183 reviews
5 stars
166
4 stars
10
3 stars
0
2 stars
2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Shana and the staff received high praise for their friendly, helpful, and professional service, making the rental process smooth and enjoyable.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Price Increases

Several customers expressed concerns about frequent and significant price increases after initial rental, leading to dissatisfaction.

Convenience

Customers appreciated the convenient location and easy access to their storage units, enhancing their overall experience.
  • CC
    carrie colarusso
    Jan 2, 2026
    1.0
    I have been using this storage facility for more than 5 years. Then it changed hands multiple times. Now the prices are ridiculous. I got a very small unit in March 2025 which is a 10x5. I began paying $100 a month for three months then it jumped to $160 a month. I just received a notice that it will be going up to $240 a month in February. That is a ridiculous charge for a very small unit. Don’t be fooled by the initial quoted price…it will quickly go up. Also it is frequently filthy, no trash cans inside, leaves and dirt inside the building due to lack of maintenance on the grounds and there have been times that the climate is not “controlled.” See photo for current advertised rate on the website.
  • LD
    Loopsy Daisy
    Dec 20, 2025
    5.0
    I have had a few units here. Large medium small. I moved around a few times in downsizing. The process is easy and the communication and understanding of the management is great. Facilities are great!
  • MM
    Michael McGowan
    Dec 4, 2025
    5.0
    Shana provided excellent customer service during the process. The staff was extremely knowledgeable, professional and a pleasure to work with. I would highly recommend Extra Space Storage in Old Saybrook.
  • DM
    doug mckinney
    Nov 15, 2025
    5.0
    All excellent, Shana extremely helpful. Looking forward to use of the space & facility.
  • PD
    Pat Day
    Oct 24, 2025
    5.0
    Shana was so nice to work with today. Everything went very smooth.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.