Extra Space Storage

4.8
240 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 30 Stillman Rd in North Haven, CT today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, kiosk, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
30 Stillman Rd, North Haven, CT
06473, United States

Hours

Reviews

4.8
240 reviews
5 stars
213
4 stars
14
3 stars
3
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Price Increases

Customers expressed frustration over frequent and significant price increases, often feeling misled by initial pricing.

Customer Service

Many reviews highlighted excellent customer service, particularly praising staff members like Greg and Stephanie for their helpfulness and professionalism.

Cleanliness and Safety

The facility is consistently described as clean, safe, and well-maintained, contributing to a positive storage experience.

Mixed Experiences

While many customers had positive interactions, some reported issues with rude staff and billing problems, indicating inconsistency in service.
  • JB
    Jonathan Behling
    Dec 29, 2025
    2.0
    Great place....BUT - I Started renting a 20x10 Dec 2024, started at 168 a month. LESS THAN 4 MONTHS LATER the price increased To 230 (after complaining n getting them to drop it) and THEN AGAIN 6 months later to 338/mo. MORE THAN DOUBLED IN 1 YEAR. So uncool. Whatever happened to contracts and price guarantees... It's like holding my stuff for ransom lol. Super unhappy about price doubling. Otherwise I do like their facility.
  • PP
    Plankor
    Nov 24, 2025
    5.0
    Very easy to communicate and get my unit sorted with Greg. Professional service that went above and beyond. Highly recommend this location!
  • LL
    Lori Ljunggren
    Nov 14, 2025
    5.0
    Good customer service and very clean.
  • QE
    Quaynesha Ebron
    Oct 29, 2025
    5.0
    Clean, spacious, friendly staff.
  • NT
    Nina Tiso
    Oct 17, 2025
    3.0
    I signed up in July for $76/month (plus insurance and tax, total $96/month) for the pick your own unit, and I never got to pick my unit they just emailed me with a unit number and said I’m all set. I got a notice 4 months later that my unit went up by $64, from $96/month to $160/month. Completely absurd to charge almost double less than 6 months after I signed up. Aside from the high price increase, the facility was always very clean and well-lit. Edit: Greg reached out to me and did try to make things right. I already started moving my items out so I will be continuing with cancelling my unit, but it was nice to see the manger care about his facility.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.