5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 3375 Berlin Turnpike in Newington, CT to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Many customers reported poor customer service experiences, including lack of communication and responsiveness regarding issues with orders and deliveries.
Delivery Issues
Numerous reviews highlighted significant delays and problems with furniture deliveries, including missing items and damaged products.
Sales Experience
While some customers praised the helpfulness and knowledge of sales associates, others experienced pushy sales tactics and inadequate assistance.
Product Quality
Feedback indicated mixed experiences with product quality, with some customers receiving damaged or defective items upon delivery.
YT
Young Turk
1 day ago
1.0
I walked in ther today with 5000.00 dollars on me and was ignored. How stupid they are I went elsewhere
AM
Anna Morgan
2 days ago
5.0
Great shopping experience and very helpful sales staff.
MG
Mad Gam
Dec 24, 2025
5.0
Got a deal on some pillows, buy one get one 1/2 price!
TG
The Ripple Effect Group
Dec 23, 2025
1.0
Once you buy and it’s delivered they disappear. They delivered our sectional without the corner pillow. Couldn’t give us anything in writing at time of delivery so we signed in the signature box ‘NO PILLOW’ Said they’d check the warehouse … then ghosted us. We opened a case with customer service after a few days of no contact. Then they did nothing and we didn’t hear anything. Called again and they said we need to call another number. Been two weeks. Spend 4k and they act like you’re bothering them. Horrible experience so far. Never again with this place. Photo of couch below. (Living room being renovated).
12/30 update. Still no contact from Raymour.
CM
Carley M
Nov 23, 2025
1.0
If you need furniture in a timely manner, go elsewhere. Ordered two couches in the middle of October and was told one of them would be in November 5. I reached out after that day passed and I was told it was gonna be in the 17th. 17th passed and I called again and was told “oh it was supposed to be in the 14th. Let me see what’s going on. I’ll call you back before 9 PM tonight.” No phone call, no updates. Called a fourth time And was then told “oh now it looks like it’s going to be in the second week of December.” They never reached out to notify me that I was delayed and they don’t have an answer as to why it’s delayed. Now I have to cancel Thanksgiving plans at my house because I don’t have anywhere for people to sit. And who knows if it’s gonna be here before Christmas at this rate cause they just keep lying and not reaching out. I’ve had to reach out every time to get answers. It’s BS that I still have to pay for shipping at this point because it’s just empty promises and unreliability. Ordered the couches in person and everything thinking it was going to be reliable and quicker and boy was I wrong. Beyond disappointed and frustrated. I really wanted to order a sectional too but I’m going to go elsewhere because I’ll probably never get that either.
Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store
Where is Raymour & Flanigan Furniture and Mattress Store located?
The store is located at 3375 Berlin Turnpike, Newington, CT 06111, United States.
What are the store hours for Raymour & Flanigan in Newington, CT?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of furniture does Raymour & Flanigan offer?
They offer over 5,000 items including couches, mattresses, dining room furniture, and bedroom sets.
Can I shop online at Raymour & Flanigan Newington?
Yes, you can shop both in-store and online to furnish and style every space in your home confidently.
Does Raymour & Flanigan provide assembly service for purchased furniture?
Yes, they offer furniture assembly service.
What payment methods are accepted at Raymour & Flanigan Newington?
The store accepts debit and credit card payments but does not support mobile NFC payments.
How quickly can I expect delivery for a purchase at Raymour & Flanigan?
Most items in stock are delivered in 3 days or less.
Is there a popular restaurant near Raymour & Flanigan where I can dine?
Yes, Wood-n-Tap is an American bar and grill restaurant nearby where you can enjoy a meal before or after furniture shopping.
Are there any pizza places close to Raymour & Flanigan in Newington?
Yes, Best Pizza Newington is a nearby Italian and American pizza restaurant you might want to visit while in the area.
What other services are available near Raymour & Flanigan Newington for car care?
Near the store, you can find CT Electric Car dealership, Mike's Auto Service for repairs and towing, Salem Motors used car dealer, and Mr Sparkle Car Wash for auto detailing.