Brand Certified
Lowe's Home Improvement
4.1(1478 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3270 Berlin Turnpike, Newington, CT
06111, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(860) 667-7003
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/CT-Newington/0623
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Newington, CT offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,478 reviews
5 stars
816
4 stars
326
3 stars
138
2 stars
50
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude, unresponsive, or unhelpful.
Product Availability
Customers frequently mention that the store usually has what they need, but there are instances of items being out of stock or not available.
Delivery Issues
Numerous reviews highlight significant problems with delivery, including delays, damaged items, and poor communication regarding order status.
Store Cleanliness
The store is generally noted for being clean and organized, although some customers have pointed out specific areas that need improvement.
Staff Knowledge
While some staff members are recognized for their expertise, there are complaints about a lack of knowledgeable employees in certain departments.
- ANAlida Negron5 days ago5.0Good
- AAAMAROK6 days ago5.0went on business)
- MLMinh Nhut LuuFeb 24, 20265.0I really enjoy shopping at Lowe's.
- JKJennifer KFeb 5, 20261.0I went in to the store and needed help finding a product so I approach the girl who was watching over the self checkout registers. She starts Looking at the little tablet that belong to the store and then grabs her personal phone and I thought maybe there was something on there that she was gonna show me from her phone about the store. She then puts her phone away after almost 5 minutes of standing there and then she looks back at the tablet and tells me which aisle I needed to go to. I thought it was very rude that she put a customer on hold so she could answer a message. I don’t know her name because she didn’t have a name tag on, but it was an African-American girl that had very long hair and she’s married, and her rings are kind of small in Shape.
- MAM AhernJan 18, 20265.0Great experience with Maleyna. She was helpful and knowledgeable. Thank God they finally have a good employee in the appliance department.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Newington, CT?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, plumbing, storage, tools, and more.
What are the store hours for Lowe's Home Improvement in Newington?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What is Lowe's policy on returns or exchanges?
Most items can be returned within 90 days. Online purchases can be returned by starting the process in your Order History before shipping items back. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Newington store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Are installation services available for products purchased at Lowe's?
Yes, Lowe's offers installation services for a variety of products including appliances, cabinets, flooring, lighting, windows, doors, and more.
What nearby restaurants can I visit around Lowe's Home Improvement in Newington?
Nearby restaurants include Outback Steakhouse, Chick-fil-A Newington, Plaza Azteca Newington, Ruby Tuesday, IHOP, Picassos Pizzeria, and Applebees Neighborhood Grill & Bar, offering a variety of dining options before or after your visit to Lowe's.
Where can I find nearby services like key and locksmith shops near Lowe's Newington?
Minute Key and minuteKEY are nearby key and locksmith service providers located close to Lowe's, which can be convenient if you need access or lock services during your visit.
Is there a propane exchange service near Lowe's in Newington?
Yes, Blue Rhino Propane Exchange is a nearby propane supplier, convenient if you need propane refills while shopping at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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