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La-Z-Boy Newington

4.6
(615 reviews)

Business Details

3050 Berlin Tpke, Newington, CT
06111, United States
(860) 665-0249
https://www.la-z-boy.com

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Newington
3050 Berlin Tpke, Newington, CT
06111, United States

Hours

Reviews

4.6
615 reviews
5 stars
505
4 stars
53
3 stars
19
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers frequently praised the staff for being helpful, friendly, and knowledgeable, contributing to a positive shopping experience.

Product Quality

Many reviews highlighted satisfaction with the quality and comfort of the furniture, although some customers reported issues with specific items.

Delivery Experience

While some customers had smooth delivery experiences, others expressed frustration with delays and issues related to product assembly and follow-up service.

Sales Process

The sales process was generally described as low-pressure, allowing customers to browse and make decisions without feeling rushed.

Design Services

The in-home design service received high marks for being helpful and accommodating, enhancing the overall customer experience.
  • DL
    DEB LACHANCE
    4 days ago
    5.0
    Just moved into our retirement home. Time for some comfy supportive chairs. Wonderful service in the Newington, CT store. Delivery was on time and went well. We love our chairs. So comfy and supportive. We had them custom made with the material that your interior designer helped choose.
  • MC
    Margo Caley
    6 days ago
    5.0
    I had a wonderful experience purchasing a reclining sofa and love seat. I had looked at two different styles on-line and the store had them, so I was able to see both of them. Nicole did a great job helping me choose the one I liked the most (the Bennett). I then scheduled a consultation with the designer, Lily. Lily came to my home, and we discussed how the living room should be set up to meet my needs and style. Lily took pictures and measurements. She also brought fabrics so we could pick the one that would go best with the walls and my dining room. Lily was professional, punctual, and kind. We met two days later at the store to go over her design, which was exactly what I was looking for. Lily is a great designer and came up with excellent ideas on how to use the space in my oversized living room. At the store, Lily was very patient with me as it took me a long time to decide on the fabric for the pillows. Due to the price, I also changed my mind on the style of sofa and love seat I wanted. Lily redesigned the space with the second (less expensive) set and gave me the prices for both sets so I could compare. Lily answered all of my questions and patiently waited while I video called my mom to show her each option and get her opinion. I ended up choosing the more expensive set (the Bennett) in great part because Lily never pressured me one way or the other. She patiently waited for me to make my own decision and, once I did, she explained the terms and conditions of the sale slowly and clearly. She also honored the Presidents Day sale offer I had received by mail (30% discount plus an additional 5% discount). I really appreciated Lily's knowledge and professionalism and cannot wait to have the sofa and love seat delivered. I highly recommend working with Lily and Lazy Boy in Newington.
  • KK
    Killer67
    Feb 24, 2026
    5.0
    Nicole was great to work with (Newington store). Very patient, showed us multiple options when the furniture we originally wanted wouldn’t work with our room. Very good experience.
  • CC
    Cheryl Calabrese
    Feb 22, 2026
    5.0
    I love my rocker/recliner. The staff was knowledgeable and gracious. I would highly recommend them.
  • AG
    Ann Greenwald
    Feb 17, 2026
    4.0
    We got exactly what we needed - a simple to use, compact size, recliner/lift chair - bought, delivered and installed quickly and without hassle. For this, we are grateful to the folks at Newington Lazy-Boy for making this happen.

Frequently Asked Questions About La-Z-Boy Newington

What types of furniture products does La-Z-Boy Newington offer?

La-Z-Boy Newington offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

What are the operating hours of La-Z-Boy Newington?

The store is open Monday to Friday from 10 AM to 7 PM, Saturdays from 10 AM to 6 PM, and Sundays from 11 AM to 18 PM, with special holiday hours on certain dates.

Brand Certified Facts from La-Z-Boy Newington

La-Z-Boy Newington partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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