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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in New Haven, CT is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,314 reviews
5 stars
697
4 stars
267
3 stars
128
2 stars
63
1 star
159
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly in departments like paint and appliances.
Delivery Issues
Numerous reviews highlighted significant problems with delivery services, including damaged items and poor communication regarding order status.
Store Organization
While some customers found the store clean and well-organized, others reported issues with inventory accuracy and employee training.
Product Selection
Customers appreciated the wide variety of products available, although some expressed disappointment with specific categories like gardening supplies.
- ASAnnie StutzmanDec 28, 20255.0My go-to! Staff is extremely helpful, store I super clean and organize used, and prices can’t be beat. The Paint counter is especially fantastic to visit. Victoria went above and beyond. Zero reason to visit their “competitor” H.D. (AKA Huge Disappointment) Actually looking forward to visiting again for the items I inevitably forgot or didn’t realize I needed.
- RCR. CDec 4, 20251.0Don’t do same day delivery. You will not receive your order and each time you call , they will give you the run a round . Been over a week and have to go through my bank for a refund because Lowe’s won’t get back to me after multiple calls and speaking to multiple ppl!!
- V3Voltio 360Dec 3, 20251.0Good afternoon lowes! I am trying to contact a supervisor or a magneter but customer service does not give me the opportunity to communicate with a superior they are not giving me assistance in Spanish either. december 3,2025
- SRStephanie RotondoNov 25, 20255.0Nigel helped me so much, he’s wonderful!!! Thank you!!!
- SSSDNov 19, 20255.0Very helpful staff, easy to find what I was looking for.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in New Haven, CT?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, home décor, tools, flooring, plumbing essentials, grills, lumber, gardening equipment, and more.
What are the store hours for Lowe's Home Improvement in New Haven?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with some holiday hour variations.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates as your order status changes.
What payment options does Lowe's accept?
Lowe's accepts payments via American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's offer?
Lowe's offers a variety of installation services including appliances, cabinets, countertops, flooring, doors, windows, HVAC, lighting, blinds, gutters, and more.
Where is Lowe's Home Improvement located in New Haven?
The store is located at 115 Foxon Boulevard, New Haven, CT 06513.
What nearby places can help me with propane exchange when visiting Lowe's?
Blue Rhino Propane Exchange is nearby and convenient for customers who need propane exchange while shopping at or visiting Lowe's.
Are there any nearby food options near Lowe's Home Improvement in New Haven?
Yes, nearby food options include McDonald's, Subway, and Dunkin', which are convenient for grabbing a meal or coffee before or after your visit to Lowe's.
What nearby services are available if I need locksmith assistance near Lowe's?
Minute Key and minuteKEY, both key and locksmith service providers, are located nearby for any key or lock needs while shopping at Lowe's.