La-Z-Boy Milford

Reviews

• AF

  Alexandra Francisco

  4 days ago
  5.0
  I had a very good experience! The team there was so thoughtful and took their time to find the couch that was perfect for my home.
• PH

  Paula Hueb

  Apr 26, 2026
  5.0
  We worked with Joe and Margaret. Joe showed us all our options for family room couches and Margaret did a free in-home consult. Both were excellent to work with. Gave us great options for couches and options to reduce costs. They are expensive but the quality surpassed all other stores (and there are many stores in this area.) The leather couches and fabric chair are incredibly comfortable. Many fabrics to choose from. Very pleased.
• FM

  Fred More

  Apr 23, 2026
  4.0
  The Orange CT gallery is clean, well-stocked, and a pleasure to visit. While I found the wait for service long, once helped, it was easy to complete my purchase. One star off because my chair is much softer than the one I tested in the store.
• JV

  Joan Venditto

  Apr 22, 2026
  5.0
  My experience was all positive, from the moment I entered the showroom and was welcomed by a salesperson. This person asked a few questions to help know what I was looking for in terms of a recliner. After having a look at a number of options, I was invited to try out a recliner of my choice. The in-stock supply was impressive. Before long, I made my choice. The sale was drawn up efficiently and carefully, and arrangements were made for home delivery within four days. I would highly recommend both the store and the salesperson.
• LR

  Lisa Randall

  Apr 17, 2026
  1.0
  DONT USE. HAD TO INVOLVE MY LAWYER TO GET MY FURNITURE. THE STORE MANAGER MICHELLE BLAKELY IS NOT ACKNOWLEDGING THAT ALL OF THEM DROPPED THE BALL ABOUT PUT MY FURNITURE THAT HAS BEEN SITTING THERE FOR MINTHS, AND THEY HAVE CALLED ME ABOUT AND I HAVE CALLED THEM ABOUT, TELLING THEM EXACTLY WHEN I NEED MY FURNITURE, EVEN LAST WEEK, AND THEY NEVER PUT IT IN QUEUE TO BE DELIVERED. WE ARE MOVING TOMORROW AND WILL NEED TO SIT IN A BRAND NEW HOME WIYH NO FURNITURE. I AM HAVING TO INVOLVE MY LAWYER The Milford CT Store is holding my furniture hostage. I ordered two rooms of furniture in December, and met with designers multiple times. Multiple times. Multiple Times. The store has called me MULTIPLE TIMES, DURING THE PAST FEW WEEKS. I TALKED TO THE DECORATOR, SALESPEOPLE, AND ASSISTED MANAGER AND TOLD EVERYONE WHEN WE WERE MOVING. EXACTLY WHEN WE WERE MOVING AND NEEDED THE FURNITURE. THEY CALLED ME SEVERAL TIMES LAST WEEK. THEY KNEW AND DID NOTHING. DIDNT SCHEDULE MY FURNITURE. THEY EXPECT US TO MOVE INTO A HOUSE WITH NO FURNITURE. THE SAME FURNITURE THAT HAS BEEN SITTING IN THEIR WAREHOUSE FOR MONTHS,!!! AND THEIR FEMALE MANAGER THREATENED ME!!

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