Lowe's Home Improvement

4.0
1482 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Milford, CT is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
311 Old Gate Lane, Milford, CT
06460, United States

Hours

Reviews

4.1
1,311 reviews
5 stars
704
4 stars
298
3 stars
125
2 stars
42
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with customer service, including long wait times, unhelpful staff, and rude interactions.

Product Availability

Customers appreciated the large selection of products, particularly in gardening and home improvement, but expressed frustration when items were out of stock or locked up.

Store Environment

The store was noted for being clean and well-organized, but some customers found it difficult to find assistance when needed.

Delivery Issues

Several reviews highlighted significant problems with delivery services, including damaged items and lack of communication.
  • RB
    Rutas Bio45
    Dec 27, 2025
    5.0
    I didn't find what I was looking for, but...it's huge and well-organized, and since I needed soil and substrate for my plants and orchids, I was fascinated by the gardening section.
  • DW
    Delbra Wilson
    Dec 27, 2025
    3.0
    Love lowe's, they have what I'm looking for for Home Improvement and more when I visit. I enjoy shopping the store, it has a friendly atmosphere. The reason for three stars is I'm disappointed extremely regarding how they dispose of dead or dying plants. Plants are alive, like people, and shouldn't be thrown into the trash. I'm going to figure out who I can talk two within the laws hierarchy to fix this. It doesn't cost anything to dispose of plants in the way where they can become beneficial to the environment. Instead of throwing them on the trash find better ways to recycle them back into the Earth. Even if you dump the plants on the grass areas around the store, that gives them a chance to decompose naturally instead of throwing them in the trash and they serve no purpose SMH I can't believe they're throwing plants in the trash sorry but I'm a humanitarian and an environmentalist, I care about our planets future for the animals that live here as well as us humans
  • MA
    Min Alvarez
    Dec 13, 2025
    5.0
    I just love to come to lowe's and see what I can buy or some special going on..And I bought th kobalt 1/2 driver works great!!!
  • CB
    Cheryl Benoit
    Dec 11, 2025
    5.0
    My husband ordered rugs online and sent me to pick them up. Jacquon came out and asked if I needed help before I could even take a breath. He looked up our order and grabbed a cart. I asked if I could bring my car around and would he help me load the rugs in. He and Rob made quick work of loading up the car and were kind, personable and professional.
  • PB
    Patricia Backus
    Nov 9, 2025
    5.0
    Love this store. Clean with friendly and knowledgeable staff. No more HD for me.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.