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Extra Space Storage
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Extra Space Storage

4.8
(527 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1525 Boston Post Rd in Milford, CT today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, kiosk, retail space available, Wifi available, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1525 Boston Post Rd, Milford, CT
06460, United States

Hours

Reviews

4.8
527 reviews
5 stars
480
4 stars
16
3 stars
7
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Jennifer, Mikaela, and Erika, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently described as clean, organized, and well-maintained, contributing to a positive customer experience.

Accessibility Issues

Some customers reported difficulties with accessing staff during listed hours and issues with communication regarding rate increases.

Pricing Concerns

Several reviews mentioned dissatisfaction with frequent and significant price increases, leading to frustration among customers.
  • KS
    Kairee Silva
    4 days ago
    5.0
    Jennifer was phenomenal at telling me and my husband all of the details about the units and answered all of our questions, she was very personable and we will definitely be back! :-)
  • AH
    Alexander Hatzikostas
    4 days ago
    5.0
    The communication and service provided were excellent, resulting in a swift and efficient experience.
  • DE
    Drew E
    5 days ago
    3.0
    Rates are good.. but perpetually gates are left open or disabled and take a while to get fixed. Staff are friendly but often I don’t think the upkeep is the same as other ExtraSpaces I’ve stored at. Overall a C grade.
  • JR
    Jo Rotondo
    6 days ago
    5.0
    It was such a pleasure dealing with Erika today . She was very helpful , professional and kind. The faculty was spotless and so many options for storage. She went through a lot of options and found me something perfect. She definitely is an asset to your company and I will recommend to all of my friends to come and speak to her.
  • KW
    Karen Wade
    Feb 16, 2026
    3.0
    The staff, especially Jen, is very helpful! Convenient location and set up. Clean. However, be very careful of the prices. If you don’t pay upfront and ahead, your cost can double in a few short months. Plus. If you already have a unit at a promotional price, you can’t get that price again. That makes no sense. So in line with most other storage facilities they are no different from others price gouging you. It’s a business and they are not looking out for you. Trust me, what you have in storage is not worth what you will be paying store it.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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