Raymour & Flanigan Furniture and Mattress Showroom & Outlet

4.6
3303 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 50 Hale Road in Manchester, CT to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Showroom & Outlet
50 Hale Road, Manchester, CT
06042, United States

Hours

Reviews

4.6
3,303 reviews
5 stars
2,702
4 stars
325
3 stars
81
2 stars
46
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the sales staff, highlighting their patience and lack of pressure during the shopping experience.

Delivery Issues

Several reviews mentioned significant delays and problems with delivery, including damaged items and poor communication regarding delivery schedules.

Product Quality

Customers expressed mixed feelings about product quality, with some satisfied with their purchases while others reported receiving damaged or used items.

Sales Experience

Overall, customers enjoyed the shopping experience, noting a wide selection of products and knowledgeable salespeople who assisted them in making informed decisions.
  • DC
    Darletta M Clemons
    2 days ago
    5.0
    Randy in Manchester was extremely helpful and kind.
  • RS
    Richard Schiller
    Jan 6, 2026
    5.0
    Wonderful associate, no pressure, knowledgeable, made the experience very pleasurable.
  • AB
    Alison Blair
    Dec 16, 2025
    5.0
    My husband has suffered for years from extreme back and neck pain the result of a car accident in the 80’s. He has reached the point where he can no longer sleep comfortably all night in a bed and didn’t want an adjustable bed but rather wanted an option to change position without disrupting me. Our idea was possibly a recliner. Enter Gaye Whitham, she is a furniture and sleep consultant at Raymour and Flanigan. I noticed on her name badge she was a member of the “President’s Club”. I took that to mean she cares about her customers. I was not wrong. Gaye took the time to walk us all through the store, showing us every style of recliner available. She did not just show us what she thought would be best but gave us the opportunity and option to determine it ourselves. She patiently waited while my husband tried and retried multiple recliners. The end result was we left with total confidence we found the perfect piece of furniture. Fast forward to the day of delivery. The gentlemen that delivered it were amazing and professional. And my husband, well he was asleep within 5 minutes of sitting in his new chair. Thank you Raymore and Flannigan.
  • DD
    Deep Dand
    Dec 12, 2025
    1.0
    Absolutely horrible company. How could you send damaged/used product to customers? I returned this table last week and had it redelivered today only to find out that this one is more scratched in all 4 sides. And your customer service doesn't seem to care much! Last time I had asked you to get it checked before shipping it out and make sure there are no scratches. Delivery guys were pushing me to sign on delivery paper and left quickly. Look at the photos And tell me from what angle this is a brand new table? Amazon delivers much better quality product than you guys.
  • SW
    shavon webb
    Dec 1, 2025
    1.0
    The WORST customer service I’ve ever experienced. I’ve had an insurance claim in since May to repair or replace my son’s bunk bed. After many failed promises, they sent over a repair man in November who didn’t even come with screws and said customer service would reach out to me to replace the bed. Now here we are in December, I’m calling again and they hang up on me 4 times. I have furnished only from them throughout my adult life and will no longer be giving them my business after today.

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Showroom & Outlet

Where is Raymour & Flanigan Furniture and Mattress Showroom & Outlet located?

The showroom is located at 50 Hale Road, Suite 100, Manchester, CT 06042, USA.

What are the operating hours for the Raymour & Flanigan Manchester showroom?

The showroom is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.