Location.com logo
Brand Certified

Boston Joe's Appliance Repair

3.3
(185 reviews)

Business Details

199 Forest Street, Manchester, CT
06040, United States
(860) 646-1111
https://www.bostonjoe.com/

About

Appliance Repair Service
For over 20 years Boston Joe’s Appliance Repair has been serving Greater Hartford and surrounding areas. Located in Manchester, Connecticut, we repair all major home appliances! We are happy to serve your in-home and carry-in service.

Location

Boston Joe's Appliance Repair
199 Forest Street, Manchester, CT
06040, United States

Hours

Reviews

3.3
185 reviews
5 stars
99
4 stars
6
3 stars
4
2 stars
4
1 star
72

What are people saying?

AI-generated from recent customer reviews

Technician Performance

Many customers praised the technicians for being knowledgeable, professional, and efficient in their repairs.

Customer Service Issues

Numerous reviews highlighted poor customer service experiences, particularly with office staff being rude and unhelpful.

Scheduling Problems

Customers frequently reported issues with appointment scheduling, including no-shows and last-minute cancellations.

Mixed Experiences

While some customers had positive experiences with repairs, others faced significant frustrations, leading to a polarized perception of the company's reliability.
  • JC
    Jon Chace
    6 days ago
    5.0
    I had called for a fridge repair and my tech, Bruce, was VERY knowledgeable and kept me in the loop throughout the entire process! Will definitely recommend to friends and family!
  • LK
    Lynne Kravitt
    Feb 20, 2026
    5.0
    Had Joe come out to diagnosis the problem. He was on time, pleasant, polite and great customer service. Said he needed to order a part. Would definitely use th em again. Under warranty thru Lowe’s. So didn’t need to pay any money.Thank you Joe.
  • GW
    Gene Wasy
    Feb 17, 2026
    5.0
    Tony came out to my home to investigate my dishwasher problem which he resolved and ensured that there were no other issues to address. I am very satisfied with the service at Boston Joe’s.
  • DY
    Dan Yorgensen
    Feb 16, 2026
    1.0
    Can never get anyone on the phone there, Lowes schedules for the morning, but apparently this company doesn't service my area in the mornings. Tried to cancel the appointment, can't do it online , no one answers, heard that stupid hold song 5 times then it rings and go to the machine. Hope they got my message.
  • SL
    Sarah Lasoff-Hodge
    Feb 13, 2026
    5.0
    Our dryer was a constant source of squeaks and squeals, with new parts that often arrived broken or without the necessary holes. Anthony was thorough, patient, and made sure that we both had a working dryer and one that would not risk burning down the house. It took a few visits, but it is ABSOLUTELY worth working with Boston Joe's and Anthony to make sure the job was done right. (Bonus: he was kind to my cats, and those guys are nosy and insist on helping!)

Brand Certified Facts from Boston Joe's Appliance Repair

Boston Joe's Appliance Repair partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: