Boston Joe's Appliance Repair

3.3
178 reviews

About

Appliance Repair Service
For over 20 years Boston Joe’s Appliance Repair has been serving Greater Hartford and surrounding areas. Located in Manchester, Connecticut, we repair all major home appliances! We are happy to serve your in-home and carry-in service.

Location

Boston Joe's Appliance Repair
199 Forest Street, Manchester, CT
06040, United States

Hours

Reviews

3.3
178 reviews
5 stars
93
4 stars
6
3 stars
4
2 stars
4
1 star
71

What are people saying?

AI-generated from recent customer reviews

Technician Performance

Many customers praised the technicians, particularly Joe and Tony, for their professionalism, knowledge, and efficiency in completing repairs.

Customer Service Issues

Numerous reviews highlighted significant problems with customer service, particularly with rude and unhelpful office staff, leading to frustration and dissatisfaction.

Scheduling Problems

Customers frequently reported issues with scheduling, including missed appointments, lack of communication, and long wait times for service.

Mixed Experiences

While some customers had positive experiences with repairs, others faced ongoing issues and dissatisfaction, indicating inconsistency in service quality.
  • RS
    Rojeep Shrestha
    1 day ago
    5.0
    Boston Joe offered exceptional service in repairing my LG ThinkQ refrigerator, which was malfunctioning and not cooling. They promptly identified the issue, had the necessary parts ready, and resolved the problem within an hour during a single visit. I highly recommend their services for home appliance repair.
  • CR
    Cheryl Robbins
    6 days ago
    5.0
    Joe was very professional very nice and very knowledgeable! It was a great experience!
  • MC
    Michele Cerrigione
    Dec 23, 2025
    5.0
    Had a great experience with Boston Joe’s appliance repair and Specifically Bruce C. They were easy to work with, showed up on time even close to the holiday and did a great job on the repair. Thank you Bruce and Boston Joe’s
  • BP
    Barbara Parafati
    Dec 15, 2025
    5.0
    The manager Joe was amazing . He was thorough and friendly and patient. His partner Tony was also great . I highly recommend
  • KA
    Krystina Adkins
    Dec 8, 2025
    5.0
    Fantastic Experience. Bruce was my repair tech. He was super nice, prompt, efficient, and explained the repair as well as why he needed to order a part. As soon as the part came in, he immediately scheduled a service for replacement. He called before arriving and had great communication. I am super happy!

Frequently Asked Questions About Boston Joe's Appliance Repair

What types of appliances does Boston Joe's Appliance Repair service?

Boston Joe's Appliance Repair repairs all major home appliances.

Where is Boston Joe's Appliance Repair located?

It is located at 199 Forest Street, Manchester, CT 06040, USA.