Business Details
About
Appliance Repair Service
For over 20 years Boston Joe’s Appliance Repair has been serving Greater Hartford and surrounding areas. Located in Manchester, Connecticut, we repair all major home appliances! We are happy to serve your in-home and carry-in service.
Location
Hours
Reviews
3.3
178 reviews
5 stars
93
4 stars
6
3 stars
4
2 stars
4
1 star
71
What are people saying?
AI-generated from recent customer reviews
Technician Performance
Many customers praised the technicians, particularly Joe and Tony, for their professionalism, knowledge, and efficiency in completing repairs.
Customer Service Issues
Numerous reviews highlighted significant problems with customer service, particularly with rude and unhelpful office staff, leading to frustration and dissatisfaction.
Scheduling Problems
Customers frequently reported issues with scheduling, including missed appointments, lack of communication, and long wait times for service.
Mixed Experiences
While some customers had positive experiences with repairs, others faced ongoing issues and dissatisfaction, indicating inconsistency in service quality.
- RSRojeep Shrestha1 day ago5.0Boston Joe offered exceptional service in repairing my LG ThinkQ refrigerator, which was malfunctioning and not cooling. They promptly identified the issue, had the necessary parts ready, and resolved the problem within an hour during a single visit. I highly recommend their services for home appliance repair.
- CRCheryl Robbins6 days ago5.0Joe was very professional very nice and very knowledgeable! It was a great experience!
- MCMichele CerrigioneDec 23, 20255.0Had a great experience with Boston Joe’s appliance repair and Specifically Bruce C. They were easy to work with, showed up on time even close to the holiday and did a great job on the repair. Thank you Bruce and Boston Joe’s
- BPBarbara ParafatiDec 15, 20255.0The manager Joe was amazing . He was thorough and friendly and patient. His partner Tony was also great . I highly recommend
- KAKrystina AdkinsDec 8, 20255.0Fantastic Experience. Bruce was my repair tech. He was super nice, prompt, efficient, and explained the repair as well as why he needed to order a part. As soon as the part came in, he immediately scheduled a service for replacement. He called before arriving and had great communication. I am super happy!
Frequently Asked Questions About Boston Joe's Appliance Repair
What types of appliances does Boston Joe's Appliance Repair service?
Boston Joe's Appliance Repair repairs all major home appliances.
Where is Boston Joe's Appliance Repair located?
It is located at 199 Forest Street, Manchester, CT 06040, USA.
What are the business hours of Boston Joe's Appliance Repair?
They are open Monday and Tuesday from 8:00 AM to 4:30 PM, and Wednesday to Friday from 8:30 AM to 4:30 PM. They are closed on weekends.
Does Boston Joe's Appliance Repair offer in-home service?
Yes, they offer both in-home and carry-in appliance repair services.
How can I contact Boston Joe's Appliance Repair to make an appointment?
You can call them at +1 860-646-1111 or email at bostonjoe2004@sbcglobal.net.
Does Boston Joe's Appliance Repair have a website or social media page?
Yes, their website is https://www.bostonjoe.com/ and their Facebook page is https://www.facebook.com/bostonjoeCT/.
What nearby services can customers find around Boston Joe's Appliance Repair?
Nearby you can find Always Best Care Senior Services for home and personal care, Burke Mortgage for mortgage needs, and Cheney Mill Self Storage for storage solutions.
Are there any local entertainment options near Boston Joe's Appliance Repair?
Yes, nearby entertainment includes The Mill Studio of Fine Arts, Cheney Hall theatre, Little Theater of Manchester music venue, and Labyrinth Brewing Company brewery and beer garden.
Where can customers grab a meal or a drink near Boston Joe's Appliance Repair?
Customers can visit Ritual Pizza Co at Labyrinth Brewing for pizza and drinks or enjoy offerings at Labyrinth Brewing Company pub nearby.
What lodging accommodations are available near Boston Joe's Appliance Repair for out-of-town customers?
Nearby lodging options include Clocktower Mill and Velvet Mill Apartments, Ribbon Mill Apartments, Lofts at the Mills, Charles Cheney Inn bed and breakfast, and The Yarn Mills landmark accommodation.