Business Details
About
Security System SupplierHome Automation Service
ATP Alarms in Hamden, CT, has offered excellent alarm system installation and inspection services to residential and commercial clients for over 10 years.
We are your local commercial and residential electronic security and fire safety company.
We specialize in security alarms, electronic access control, video surveillance systems, fire alarm systems, sprinkler systems, fire extinguishers and fire suppression systems.
ATP uses cutting-edge technology and is proud to offer unparalleled customer support and service. We employ only the most highly qualified technicians and staff to ensure our company’s growth and stability.
Location
Hours
Reviews
4.9
403 reviews
5 stars
392
4 stars3
3 stars1
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised ATP for their exceptional customer service, highlighting the responsiveness and helpfulness of staff.
Professionalism
Many reviews noted the professionalism and knowledge of the technicians and sales representatives, contributing to a smooth installation process.
Reliability
ATP is recognized for providing reliable security systems and monitoring services, with customers expressing satisfaction with the performance of their systems.
Honesty and Transparency
Customers appreciated the honest approach of ATP's sales team, who focused on meeting needs without upselling unnecessary products.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending ATP for both residential and commercial security needs.
- PFPat Fanning4 days ago5.0My family just moved to Connecticut and we interviewed several alarm companies. We were looking for a company that offered the latest technology, family owned and locally operated. American Total Protection checked all those boxes! And couldn’t have been any more professional from start to finish.
- ACAdam Chittick5 days ago5.0I have been using their services for over 10 years and have been VERY pleased. My alarm has gone off many times and they are quick to contact you on the emergency numbers provided and if there is no answer they dispatch emergency services to your home immediately. I feel they are honest and trustworthy and absolutely would recommend them. Thank you ATP!!!
- MBMac Bohonnon6 days ago5.0The entire team at ATP has been wonderful to work with. They helped me upgrade an old system and professionally navigated the complexities of modernizing while using what they could from the legacy system. ATP is easy to work with, professional, and most importantly prioritizes great customer service. If you’re looking for an alarm company, I’d encourage you to look no further than ATP.
- JGJ GJan 16, 20265.0Lou Mineri did a wonderful job introducing us to ATP and then overseeing installation of the different features we selected. Very soon after installation, we had reason to be grateful because while we were away, the heat sensors alerted us to a drop in temperature on a really cold day that turned out to be due to our furnace failing. It’s not the ideal way to test your system, but the system certainly proved it worked and we were able to address the problem right away. Lou made himself available at every step to make sure we understood how to use the system and it’s clear he takes seriously his relationships with his clients. ATP is fortunate to have him and we are glad he brought ATP to us. We are very satisfied customers.
- JGJennifer geretyJan 13, 20265.0I was looking to upgrade a very old alarm system and of course went to the best source of info - Google search. ATP alarms had the best reviews of all the companies I searched. On their website there is that lovely "chat" box that comes up - I thought I would be talking to chatgbt or a robot on a Sunday evening but NO it was a real human named Rence the owner. Within seconds he was having a sales rep call me. I tried to explain that it could wait until normal business hours and was told "no problem this. is what we do". Lou called me at 6pm on Sunday night and we set up a meeting for that week. Lou was upfront and honest and did not try to sell me a brand new system. I was able to keep my current equipment and upgrade just some of my equipment. When the day came to actually perform the work - Lou came to ensure that the technician knew what the plan was. Zeb the tech was friendly and knowledgeable and stayed until I was comfortable with the new equipment. Even after all my questions he still said "take a moment and see if you have any more questions"! I never felt rushed. It has only been a day with the new system but I did not realize all of the things that I was doing before, even though I was "being monitored" by the old company (testing once/year, knowing when to change the battery) were now going to be done by ATP. They would know if the alarm was not communicating, if the battery needed changing! I honestly feel that I am now truly being monitored and am very happy with my decision to use ATP alarms!!
Frequently Asked Questions About ATP Alarms
What services does ATP Alarms in Hamden, CT offer?
ATP Alarms specializes in alarm system installation and inspection, electronic access control, video surveillance, fire alarm and sprinkler systems, fire extinguishers, and fire suppression systems for residential and commercial clients.
Where is ATP Alarms located?
ATP Alarms is located at 1220 Sherman Avenue, Hamden, CT 06514, USA.
What are the operating hours of ATP Alarms?
ATP Alarms is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 8:00 AM to 12:00 PM.
How can I contact ATP Alarms for service inquiries?
You can contact ATP Alarms by phone at +1 844-287-2576 or email at contact@strategy-1st.com.
In which areas does ATP Alarms provide service?
ATP Alarms serves several areas in Connecticut including Fairfield, Hartford, Litchfield, Middlesex, New Haven, New London, Tolland, and Windham counties.
When was ATP Alarms established, and what sets it apart?
Established in 2011, ATP Alarms uses cutting-edge technology and highly qualified technicians to deliver exceptional customer service and reliable security solutions.
What types of security systems does ATP Alarms offer?
ATP Alarms offers security alarms, electronic access control systems, video surveillance systems, and comprehensive fire safety systems including sprinklers and extinguishers.
What nearby services can help me secure my home besides ATP Alarms?
Nearby, American Total Protection, LLC provides key and locksmith services along with home security and automation services, which can complement ATP Alarms’ offerings.
Are there any fitness or recreational centers near ATP Alarms?
Yes, New Era Gymnastics and the Hamden-North Haven Branch YMCA are nearby, offering gymnastics and other fitness activities which you might visit before or after your appointment.
What local amenities or attractions are near ATP Alarms that I might want to visit?
Near ATP Alarms, you can find cultural sites like Christ Lutheran Church and Westminster Orthodox Presbyterian Church, as well as dining options like Bar-Plate Manufacturing restaurant and Counter Weight Brewing Co. brewery.