Tempur-Pedic Flagship Store

5.0
1972 reviews

About

Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.

Location

Tempur-Pedic Flagship Store
527 W Farms Mall, Farmington, CT
06032, United States

Hours

Reviews

5.0
1,972 reviews
5 stars
1,961
4 stars
9
3 stars
0
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Carlos and Karin, for their helpfulness, knowledge, and friendliness.

Product Knowledge

Staff demonstrated excellent knowledge about the products, helping customers understand features and options.

Comfort and Quality

Many reviews highlighted the comfort and quality of the beds and pillows, with customers expressing satisfaction with their purchases.

Welcoming Atmosphere

The store was described as warm and inviting, making the shopping experience enjoyable for families and individuals alike.
  • EA
    elon austin
    2 days ago
    5.0
    Carlos was great, i went in the store with my sons and he answered all our questions and gave great recommendations. Will definitely be back to make a purchase but only with him.
  • KC
    Keith Caesar
    Jan 4, 2026
    5.0
    This is by far the best bed I’ve laid on in my life!!! Definitely think you should save up and buy one of these beauties. They can be a little pricey but if you want quality it’s worth every dime
  • MM
    Michelle MacDonald
    Jan 2, 2026
    5.0
    My husband kids and I were shopping at the mall New Year's Day and I strolled into the store and casually because I have been trying to convince my husband, Scott, to get an adjustable bed for years. Being a paralyzed veteran, I know it would be so beneficial for him but he never really looked into it. Carlos immediately got Scott's attention and was so personable and caring about our needs specifically since we have some unique things needed for our situation. He was informative, patient, and made the experience great! I followed up the following day and Karin was available to process the order and even helped us get a few accessories to go with our new bed!! She was working in store and texting me back and forth all day to get it all set for us! I cannot wait for the bed to arrive!
  • MC
    Mari Cook
    Dec 21, 2025
    5.0
    I had a great experience at this store. I worked with Jenaiyah and she helped me find a pillow that would help me with my chronic migraines. She is very personable and knowledgeable and allowed me to take my time in choosing the pillow that was right for me. All of the staff were very friendly, and I would recommend anyone to go here and find what they’re looking for.
  • JR
    Juan Ramos
    Dec 18, 2025
    5.0
    I had the absolute pleasure of working with Karin at this mattress store, and I can honestly say she turned what could have been a stressful shopping trip into a delightful experience. From the moment I walked in, Karin greeted me with the warmest smile and a genuine kindness that immediately put me at ease. She took the time to really listen to what I needed, never rushing me or pushing for a sale. Instead, she patiently explained all the options, shared her knowledge about the different materials and support types, and helped me figure out exactly what would give me the best night’s sleep. It’s clear that Karin truly cares about her customers — not just their purchase, but their comfort and well-being. What stood out most was her sincerity. She wasn’t just doing her job; she was making sure I left happy and confident in my choice. Thanks to Karin, I’m now sleeping better than ever, and I left the store feeling like I’d just spent time with a trusted friend rather than a salesperson. She’s the kind of person who makes a business feel personal, and the store is lucky to have her. If you’re looking for both great service and a genuinely kind person to help you find the perfect mattress, go see Karin — she truly makes the difference.

Frequently Asked Questions About Tempur-Pedic Flagship Store

What types of sleep products does the Tempur-Pedic Flagship Store offer?

They offer a wide range of Tempur-Pedic mattresses, adjustable bases, pillows, and accessories designed to fit specific sleep needs.

What are the Tempur-Pedic Flagship Store's hours of operation?

The store is open Monday through Thursday from 10:00 to 20:00, Friday and Saturday from 10:00 to 21:00, and Sunday from 11:00 to 18:00.