Store your belongings at Extra Space Storage on 171 Roberts St in East Hartford, CT today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Manny received consistent praise for his exceptional customer service, being described as friendly, professional, and helpful.
Facility Cleanliness
Customers noted that the storage facility was clean and well-maintained.
Staff Responsiveness
While many reviews highlighted positive interactions with staff, there were complaints about difficulty reaching management and issues with office availability.
Overall Experience
Most customers reported a positive experience, expressing satisfaction with the rental process and the assistance provided.
JR
Jose Ramos
2 days ago
5.0
I choose to go with extra space because of the review I just read about Ashley. Well let’s say I totally can agree with that persons comment Ashley was amazing! She was understanding, caring and a great listener. I was able to see a unit I was very interested in. I need a storage started in the beginning of February due to my house being sold so I unfortunately I did not grab the unit today. But what I can say is I will be coming back here. Ashley you have got my business.
JG
Jason Gonzalez
5 days ago
5.0
Ashley took care of me. She was very respectful and attentive. I would recommend anyone come store here because of Ashley’s positivity and big smile she always has on her face. This is my first ever time using storage and best customer service experience I have had in some time.
AO
Afotey Mershack Nii Otu
Dec 31, 2025
5.0
I really love their customer service and everything in general. I recommend them always.
NB
Naja Barrows
Dec 24, 2025
5.0
Manny Galvez was super supportive and helpful although i didn’t move forward with unit but he was so patient! Thank you again
LP
Leicy Perez
Dec 23, 2025
5.0
Manny was amazing. This is my second time in this facility and I really love the treatment. Thanks for everything! 🤗
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of East Hartford and Manchester.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Hillside St and Roberts St.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the access hours for Extra Space Storage on Roberts St?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including Sundays.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up access units, non-climate controlled units, outdoor and covered RV parking, and vehicle storage options.
How can I determine which storage unit size is right for me?
Use the helpful Storage Unit Size Guide provided by Extra Space Storage to estimate how many items you can fit in each unit size.
Are moving and packing supplies available at Extra Space Storage?
Yes, they offer a variety of moving and packing supplies and boxes online and at their facility for purchase.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is there a manager or staff available to assist customers at Extra Space Storage?
Yes, Extra Space Storage has a manager living on site and helpful staff to assist customers.
What nearby facilities can I find around Extra Space Storage on Roberts St?
Nearby places include the East Hartford Racquet Club, Equipment Specialists truck repair, Hillside Cemetery, and several property management companies like W&K and Reliant Property Management.
Can visiting the East Hartford Racquet Club be combined with a visit to Extra Space Storage?
Yes, customers can conveniently combine a visit to Extra Space Storage with recreation at the nearby East Hartford Racquet Club for tennis or fitness activities.
How can the nearby Equipment Specialists benefit customers of Extra Space Storage?
After arranging storage, customers with vehicle or equipment needs can visit Equipment Specialists nearby for truck repair and industrial equipment services.
What other storage facilities are available near Extra Space Storage?
Public Storage is another self-storage facility located nearby, providing customers with additional storage options in the area.