Extra Space Storage

4.9
1475 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 171 Roberts St in East Hartford, CT today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
171 Roberts St, East Hartford, CT
06108, United States

Hours

Reviews

4.9
1,475 reviews
5 stars
1,405
4 stars
44
3 stars
9
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Manny received consistent praise for his exceptional customer service, being described as friendly, professional, and helpful.

Facility Cleanliness

Customers noted that the storage facility was clean and well-maintained.

Staff Responsiveness

While many reviews highlighted positive interactions with staff, there were complaints about difficulty reaching management and issues with office availability.

Overall Experience

Most customers reported a positive experience, expressing satisfaction with the rental process and the assistance provided.
  • JR
    Jose Ramos
    2 days ago
    5.0
    I choose to go with extra space because of the review I just read about Ashley. Well let’s say I totally can agree with that persons comment Ashley was amazing! She was understanding, caring and a great listener. I was able to see a unit I was very interested in. I need a storage started in the beginning of February due to my house being sold so I unfortunately I did not grab the unit today. But what I can say is I will be coming back here. Ashley you have got my business.
  • JG
    Jason Gonzalez
    5 days ago
    5.0
    Ashley took care of me. She was very respectful and attentive. I would recommend anyone come store here because of Ashley’s positivity and big smile she always has on her face. This is my first ever time using storage and best customer service experience I have had in some time.
  • AO
    Afotey Mershack Nii Otu
    Dec 31, 2025
    5.0
    I really love their customer service and everything in general. I recommend them always.
  • NB
    Naja Barrows
    Dec 24, 2025
    5.0
    Manny Galvez was super supportive and helpful although i didn’t move forward with unit but he was so patient! Thank you again
  • LP
    Leicy Perez
    Dec 23, 2025
    5.0
    Manny was amazing. This is my second time in this facility and I really love the treatment. Thanks for everything! 🤗

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.