Brand Certified
Lowe's Home Improvement
4.1(1297 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1150 Killingly Commons Drive, Dayville, CT
06241, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(860) 412-2000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/CT-Dayville/2396
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Dayville, CT, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
1150 Killingly Commons Drive, Dayville, CT
06241, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,297 reviews
5 stars
714
4 stars
306
3 stars
126
2 stars
34
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and unhelpful responses to inquiries.
Product Availability
Customers expressed frustration over items being out of stock or not matching online listings.
Staff Knowledge
There were mixed reviews regarding staff knowledge, with some customers praising helpful employees while others noted cluelessness.
Store Organization
The store was often described as clean and organized, but some customers struggled to find assistance when needed.
Sales Pressure
Several reviews mentioned aggressive sales tactics from third-party vendors within the store, leading to a negative shopping experience.
- CBCHAD BJan 30, 20261.0They will sell items for same day pick-up that they do not have instock
- JRJ RDec 2, 20251.0I was stopped by the self checkout employee, who dug through the box in my cart for an extended amount of time, looking for stolen items. She really dug around in it, putting her entire arm down into the box and feeling around all sides of it. She later came over again as I began my second transaction, accusing me of not ringing in an item in my cart, insinuating that I was planning on stealing it. I told her I was doing two transactions (one business expense, one personal). Aggrieved by the repeated accusatory actions, I asked her if she'd "like to go through my pockets while she was at it", and told her to "take it down a notch". She then screamed at me at the top of her lungs, "NEVER HAS ANYONE TOLD ME TO TAKE IT DOWN A NOTCH!!!", then began screaming for help like she was being attacked. She made a giant scene at the front of the store, waving her arms and screaming "I NEED AN A.S.M. NOW!!! HELP! I NEED AN A.S.M. OVER HERE RIGHT NOW!!!" I just stood there, dumbfounded, as the other employees ushered her away, and was left there with a confused and apologetic manager. EDIT: I called the number in the reply, and the person on the phone wasn't able to do anything aside from offer to help me leave a product review. The response below is automated.
- JKJeff KostrzebaDec 1, 20255.0I went there yesterday to buy some yard ornaments for Christmas with my daughter. They do have quite the selection.
- GCGreg CNov 29, 20252.0Get rid of the Sunrun sales people here. They are ruthless and don't give up after you tell them no. I love this lowes and go there multiple times a week, but im gonna go else where if they leave there, or don't stop their high pressure sales. Don't need to be followed around the store after telling them no on multiple other occasions
- CKChris KokinakisNov 26, 20251.012 employees standing at prodesk talking about the weekend drunk experience. Not 1 cart in the store.(scattered across parking lot). Do your jobs
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website