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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Danbury, CT offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,547 reviews
5 stars
779
4 stars
411
3 stars
128
2 stars
50
1 star
179
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers report helpful and friendly staff, while others experienced rudeness and poor service.
Product Availability
Customers noted issues with product availability and stock discrepancies, leading to frustration during shopping.
Returns and Policies
Many customers expressed dissatisfaction with the return policy and the handling of returns, particularly regarding defective items.
Store Experience
Overall store experience varies; some customers appreciate the cleanliness and organization, while others faced long wait times and inadequate assistance.
- MZMichael Zeitz1 day ago1.0Scheduled a person to come out and do measurements for a job… they never showed.
- SSSgtFlyerDec 18, 20254.0I’ve been shopping at this LOWES for years and have found their service and products to have been acceptable but unremarkable. I’ve recently noticed a significant improvement in customer service and attentiveness on the part of employees. On a recent visit I was looking for some small switch plate screws. A young male employee approached me in the hardware aisle and offered help. He located the item several aisles away then returned with a sample and escorted me to the exact location so I could see the choices. ALL THIS for a small ( under $4 ) item. I am sorry that I didn’t get the name of this courteous young man. He was an outstanding representative of the store who generated a fortune in good will far beyond the meager price of my purchase. Thank you, unnamed YOUNG MAN. I encourage store managers and supervisors to encourage more of this behavior. The value of such small courtesies cannot be measured. Because of this act, LOWES has moved up on my list of places to shop.
- JCJason CorsoDec 7, 20253.0Saturday afternoon before Christmas, only one register not self checkout open. Normally I would use self checkout, but this was for instacart and they prohibit self checkout from Lowes.
- AAAustin AvocadoDec 4, 20255.0We stopped by here. My coworker went, and I sat in the truck. He went to go get a pancake compressor for our trailer so we could pass the inspection.
- VTVin TestaniNov 24, 20251.0I was actually a huge fan of Lowe’s before this experience and will never spend a dime on this absolute horrible company again. The absolute worst costumer service, I would give 0 stars if I could. Their manager Matt T gave me zero help with an order. As well as their corporate customer service. I went to the Milford Lowe’s to buy a tub and was told the one I wanted was available in Danbury. Was told to order it online so it would be available for pick up by the time I got there. After I ordered the tub it said that it would be available 2 weeks from my order date. Which defeats the whole purpose of ordering it at their location. I tried to transfer the order to the Milford Lowe’s which is much closer to me but the only option I had was to cancel my order. Which would have been fine if I didn’t use a gift card and got a discount on it. Which then would be null and void (as I was told). Which then I would have to wait another 2 weeks for it to arrive in the mail. 4 weeks, after something was said available to be picked up the same day. I will never shop from a single Lowe’s location again after this experience. Home Depot is a superior company in regards to their customer service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Danbury, CT?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, and more at Lowe's Danbury store.
What are the store hours for Lowe's Home Improvement in Danbury, CT?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays, with adjusted hours on certain holidays.
Does Lowe's Danbury offer delivery and in-store pickup services?
Yes, Lowe's Danbury offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if there are changes to your order status.
What payment methods are accepted at Lowe's Home Improvement in Danbury?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Lowe's provide installation services for products?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, doors, lighting, HVAC, blinds, and more.
Are there any nearby entertainment options close to Lowe's Danbury?
Yes, AMC Danbury 16 IMAX and AMC Loews Danbury 16 are nearby cinemas where you can enjoy movies before or after shopping at Lowe's.
What nearby services can help with key and lock needs near Lowe's Danbury?
MinuteKEY and Minute Key are nearby locksmith services where customers can get key replacements or locksmith help when visiting Lowe's.
Are there nearby options for propane exchange close to Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is located nearby for convenient propane tank exchanges if you buy grills or outdoor equipment at Lowe's.
How can I contact Lowe's Home Improvement Danbury for customer care?
You can reach Lowe's customer care by email at customercare@lowes.com or by phone at +1 203-546-962.