Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 578 Federal Rd in Brookfield, CT today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, golf carts available, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
5.0
1,323 reviews
5 stars
1,286
4 stars
26
3 stars3
2 stars0
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Mark and Ben, received high praise for their friendliness, helpfulness, and professionalism, contributing to a positive customer experience.
Facility Condition
The storage facility is consistently noted as clean, well-maintained, and secure, enhancing customer satisfaction.
Rental Process
Customers found the rental process to be easy and efficient, both online and in-person, with many expressing appreciation for the quick service.
Mixed Experiences
While many reviews are positive, there are some negative experiences related to customer service issues, particularly regarding communication and handling of sensitive situations.
- JSJim SmithDec 18, 20255.0Mark was extremely helpful and patient. I greatly appreciate all of his time, humor and assistance!
- AKAndrew KandelDec 15, 20255.0Excellent service -- easy to reserve. Great manager on site. Top notch service.
- JOJames O'DonnellDec 9, 20255.0The manager here is great! Mark helped us so much and was very present.
- KHKristen HoytDec 5, 20253.0Micky is friendly, attentive, helpful. Great place for a car and/or durable things. It didn’t meet my needs; did not feel comfortable keeping my furniture there. Normally I would give it two stars but because of Mickey, I give it a three.
- TKTarji KinseyNov 29, 20255.0I've had a great experience with Extra Space Storage at 578 Federal Road, Brookfield CT 06804 so far. Mark, the customer service manager, made the experience easy and awesome. He consistently provided excellent customer service—always friendly, professional, and incredibly helpful. The online pricing was very reasonable, the property was clean and well maintained, and the app made managing my account super easy. Highly recommend!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Brookfield.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Federal Rd and Elbow Hill Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Brookfield, CT?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including climate-controlled units, standard units, drive-up units, and vehicle storage options such as RV storage.
How can I determine the right storage unit size for my belongings?
Use the helpful Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items like furniture you can fit in each unit size.
Does Extra Space Storage sell packing and moving supplies?
Yes, they offer a variety of moving and packing supplies including boxes, which can be purchased online or at local facilities.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is Extra Space Storage located near any major intersections?
Yes, it is located near the intersection of Federal Rd and Elbow Hill Rd in Brookfield, CT.
Are there any nearby gyms or fitness centers near Extra Space Storage?
Yes, Team First Basketball and Club 24 Concept Gyms are nearby, providing customers opportunities for workouts before or after visiting the storage facility.
What local restaurants can I visit near Extra Space Storage?
Nearby dining options include JJ Stacks, known for burgers, and La Promesa, a fast food and diner option.
Are there any nearby hardware or building supply stores around Extra Space Storage?
Yes, Danbury Winsupply and Sebastian Spray Foam are nearby, convenient for customers needing hardware or building supplies during a move or renovation.
How can I contact Extra Space Storage or make a reservation?
You can contact them by phone at +1 203-775-7115 or reserve a unit online via their website at extraspace.com for the Brookfield location.