Extra Space Storage

4.9
1651 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2101 State St Ext in Bridgeport, CT today! Our large selection of storage units, drive up access, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, kiosk, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2101 State St Ext, Bridgeport, CT
06605, United States

Hours

Reviews

4.9
1,651 reviews
5 stars
1,555
4 stars
62
3 stars
13
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Janet received numerous commendations for her exceptional customer service, being described as helpful, friendly, and knowledgeable.

Facility Cleanliness

The storage facility is consistently praised for being clean, modern, and well-maintained.

Communication Issues

There are significant concerns regarding communication, particularly related to security incidents and lack of timely updates.

Mixed Pricing Feedback

While many customers appreciate the service, some expressed dissatisfaction with unexpected price increases after renting.
  • BS
    Brittany Smith
    3 days ago
    5.0
    Very helpful, kind and informative. Walk through was smooth and unit is nice and clean. Yember and Josie thank you!
  • LN
    Lisa Newton
    5 days ago
    5.0
    I have nothing but positive comments for Extra Space Storage. I was greeted kindly by Yember who took the time to show me available storage units and the rest of the facility including me how to lock the unit I rented and how to access the building. The storage facility is exceptionally clean and lighting is bright so can actually see in your unit. I highly recommend this storage facility if you are looking for professional service, clean, climate controlled service, with convenient access times.
  • WM
    Widjie Christina Milfort
    6 days ago
    5.0
    I didn't know this storage before, it was a friend who referred me and I'm not disappointed, the people are very polite and professional and the space is welcoming.
  • BP
    Bobby Perez
    Dec 29, 2025
    1.0
    HORRIBLE! I’m surprised to see that they have a 4.9 review WELL let this be the first REAL POST REVIEW … my unit was broken into in this last October Monday the 6th they reported with a phone generic call saying that it’s a urgent matter MIND YOU THATS THE SAME VOICE MESSAGE THAT THEY LEAVE YOU WHEN YOU RENT IS DUE …no sense of urgency. Mind you I went into the office that same day Monday immediately after the receiving the voicemail because I paid my rent for the unit on the 1st I couldn’t imagine what they would want from me and I walked into this scene Janet was very condescending, standoff ish and non chalant about the whole ordeal I expressed my frustration almost in tear, sneakers were stolen my fathers old vintage vinyl records clothes my grandmothers old jewelry a lot of other resale items. All Janet responded with was “I know this is an unfortunate situation there’s not much I can do” UNFORTUNATE?!! She just handed me a card with the insurance claim number. She didn’t let me see video tape footage. I asked multiple questions that she couldn’t answer “ how did they get in?” “Do you not check or survey the building before leaving?” “Why didn’t you send out a mass email to the other tenets that people stuff are being broken into? NONE OF MY QUESTIONS WERE ANSWERED !! Here’s the best part ! I called a cop while there going through my damaged items and the cop said she was at this location a week ago for 2 other break in reports !! WHY THE HELL AS A COMPANY ARE YOU NOT LETTING THE PEOPLE WHO PAY YOU KNOW THAT THEY SHOULD BE AWARE OF BREAK INS?! A email something !! But every month they raise their prices randomly, every month they call you if they don’t get their money on the first and try and lock you out your unit It’s going on 3 months and I’m still trying to get my insurance claim there’s nobody at extra space that has answers the police department hasn’t reached out to me nothing !! This place only has 5 stars reviews because they hide their issues and don’t communicate HOW THE HELL DO YOU ALLOW SOMEONE TO CUT A HOLE IN TOP OF THE UNIT AND SAY THEY DO NOT HAVE CAMERAS IN THE HALLWAYS FOR PRIVACY REASONS … Now at this moment I’m seeking legal action because I’m still sitting in limbo with no new information …. PLEASE BEWARE!!
  • DS
    Drummer Seth
    Dec 20, 2025
    5.0
    Amazing facility. So clean and Janet was amazing. The staff is so friendly and knowledgeable and the building and units are so clean, that I wound up renting a unit here. I am a satisfied customer.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.