Raymour & Flanigan Furniture and Mattress Store

4.8
1303 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 15 Waterville Road in Avon, CT to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
15 Waterville Road, Avon, CT
06001, United States

Hours

Reviews

4.8
1,303 reviews
5 stars
1,169
4 stars
69
3 stars
23
2 stars
10
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the sales staff, highlighting their knowledge and low-pressure approach.

Product Quality

Several reviews expressed disappointment with the quality of furniture, citing issues such as stains and sagging after a short period.

Delivery Issues

Customers reported significant delays and miscommunication regarding delivery dates, leading to frustration.

Positive Experiences

Despite some negative feedback, numerous customers shared excellent experiences, particularly with specific sales associates who provided attentive service.
  • AB
    avinash bidra
    5 days ago
    1.0
    Horrible experience and horrible follow through. I spent almost $15,000 for couches, sofa, end tables, beds, dresser tables, side tables, etc etc and the follow-up service after the purchase was third rate! I ordered 2 lamps worth $490 which still has not arrived (been over 4 months now) and they kept making excuses,. When I asked for a refund, I was promised by the sales associate, it would be done, but its been over a month. So I just disputed with my credit card company. Then I noticed 3 different issues with furniture, minor damage etc. Their repair person came after a month after I reported (I was promised 5 business days) and all he did was inspect and then said someone else will contact me and nobody still has reached out. Extremely disappointed with this company and would not recommend. All they cared was to take my money and now then they do not give a damn about their customers. I will need to pursue alternative solutions to complain and get my issues resolved.
  • GF
    Gail Fowler
    6 days ago
    5.0
    Robert Hilburn was very helpful in finding the furniture I was looking for. He made it a very pleasant experience. Gail Fowler
  • HG
    Hulya Emek Grosse
    Nov 21, 2025
    1.0
    I do not recommend Raymour & Flanigan. We furnished our entire home through them, and our bedroom set—less than three months old—already has stains and is of noticeably poor quality. We are extremely disappointed. We paid for what we believed would be high-quality furniture, but unfortunately, we feel misled.
  • PH
    Phil Halpern
    Nov 12, 2025
    1.0
    I have been waiting 2 months for an order of chairs for our new home. It is long passed the promised delivery date. Dave, the store manager is unhelpful. The saleswoman has disappeared. Today I found out that the new delivery date is the arrival date at the warehouse and not our home and that it will take additional days to schedule a delivery. Their furniture is not inexpensive and there service is horrible. Don't believe the positive reviews.
  • DN
    Don Nolte
    Nov 9, 2025
    5.0
    Our recent mattress purchase experience was excellent. Both Steve in sales, the store manager, and delivery men are very professional and pleasant to deal with. I highly recommend buying from the Avon, CT store.

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

Where is Raymour & Flanigan Furniture and Mattress Store located?

The store is located at 15 Waterville Road, Avon, CT 06001, USA.

What are the opening hours of Raymour & Flanigan in Avon, CT?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.